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Slack System Status
- iso1631 5y ago6 minutes ago a collegue asked "issues with slack" 4 minutes ago I posted a screenshot of this being top story on HN so "yes" is a good bet Now it's nowhere on the front page?
- oplav 5y agoSlack has been struggling for my workspace the last 10 minutes. Can still get messages through (sometimes) but threads won't load at all.
- mirekrusin 5y agoAs usual - status page is green, you can't use slack app or web.
- red_admiral 5y agoYour message is showing as "6 minutes ago" for me, and when I load the status page, it's full of yellow warning icons now.
- deleted 5y ago[deleted]
- kubbity 5y ago> Something’s gone awry, and we’re having trouble loading your workspace. Same here - UE
- ben174 5y agoNo, their health page is the worst place to look for honest information. They don't want to lose another decimal on their uptime percentage. Try down detector. https://downdetector.com/status/slack/ https://downdetector.com/status/slack/
- totaldude87 5y agodowndetector is my go to status page
- oplav 5y agohttps://status.slack.com/2022-02/3083852db30af86f https://status.slack.com/2022-02/3083852db30af86f
- ben174 5y agoTheir incident was reported a full 33 minutes after downdetector first started showing spikes in reports. That's pretty bad.
- ceejayoz 5y agoA sampling of Down Detector comments on https://downdetector.com/status/aws-amazon-web-services/ https://downdetector.com/status/aws-amazon-web-services/ (which is also showing a spike right now, with no indication of an actual AWS outage I'm aware of): > Was the internet and #AWS recently hacked? Seems like a lot of softwares are not working properly > That’s so odd. Wi-Fi is out for me too. AWS outage? > Another problem which definitely doesn’t make sense why server itself gone wild and not responsive to ssh. We will keep investigating this but it can be aws virtualization issues but interesting. Slack has to do a little more due dilligence than "wifi's down, must be AWS" for their status page.
- corin_ 5y agoThey need to do more due diligence on the cause before announcing the cause, but they don't need to do more than confirm users are having problems to update the status page that problems exist. Even assuming they can't instantly see the problems in a dashboard and need to take time to understand user feedback to see which aspects specifically are affected to update the page in more detail, nothing is stopping them from very quickly putting a "Connectivity issues reported by some users, investigating the extent and cause currently" banner at the top of the page which should be ready to go at a moment's notice anyway.
- TheHunter 5y agoSomething’s gone awry alright
- _gmnw 5y agoWow, this might be more disruptive than the AWS outages. Remote companies should have some sort of backup plan for when this happens.
- veryfancy 5y agoZoom? :lolsob:
- kennydude 5y agoGitLab has this publicly documented as for what to do in such a situation https://about.gitlab.com/handbook/communication/#emergency-chat https://about.gitlab.com/handbook/communication/#emergency-c...
- rpastuszak 5y agoFunny, my first impulse was to share this with my coworkers on the #engineering channel on Slack.
- borner791 5y agoIts time for Teams to shine
- forgotpwd16 5y agoThe duration of constant freezes Teams has on every run outlast the total outage time Slack has per month.
- skoskie 5y agoLike … email?
- wil421 5y agoOr your phone. Or your companies conferencing software of choice.
- collegeburner 5y ago
- aden1ne 5y agoI am seeing a lot of errors with the following message: 'Message undefined (message missing text)'
- ben174 5y ago...and cue the thread about how IRC is a better medium and SAAS has ruined communication.
- SQueeeeeL 5y agoI feel like that's a pretty reactionary painting of the issue, but wanting large platforms to provide access through open protocols that have been in use for decades and have many accessibility and usability benefits really seems pretty much a no brainer for anyone reading Hackernews.
- iso1631 5y agoshould be But how to you get that $1b valuation by making yet another client based on open standards? You have to corner the market, and 90% of HN readership want to create or work for a new unicorn, not just improve technology for the sake of it.
- ctvo 5y ago> But how to you get that $1b valuation by making yet another client based on open standards? You have to corner the market, and 90% of HN readership want to create or work for a new unicorn, not just improve technology for the sake of it. Feel free to make a better Slack, that's more usable, more reliable, with more integrations, and run it on IRC. The implementation details mean little to users. Thinking Slack won because it was a closed standard and not that it's better than IRC for the majority of its users is quite the reach. Your colleague from marketing: - ... how do I get on it? - How do I upload files to a channel? - How do I search for something I wrote a month ago?
- Spivak 5y agoI just don't see why everyone doesn't just run their own always-online IRC bouncer and tweak their irssi config for hours to their liking to get an experience that's worse than Teams.
- 5y ago
- pwm 5y agoJust to preserve the full message :) "Something’s gone awry and we’re having trouble loading your workspace. Sorry we can’t be more specific - this is one of those cases where we don’t know what’s gone wrong either. A restart of Slack might help, and you can always contact us."
- cphoover 5y agoSAAS companies cannot be responsible for their own incident/status pages. This has been proven time and again.
- vmception 5y agoSounds like a SaaS opportunity.
- bussierem 5y agoI assume a joke here haha -- no way are any of these companies pay another to hold them ACTUALLY responsible for their outage %. They would MUCH rather just lie.
- ceejayoz 5y agoWho'd pay? https://stop.lying.cloud/ https://stop.lying.cloud/ exists for AWS.
- cphoover 5y agoI would consider paying a 3p a reasonable price for accurate/reliable visibility into status of cloud services, if my business depended on it.
- Nextgrid 5y agoI’ve thought about setting something like this up for the major clouds & SaaS. The biggest problem is that I’d have to run some dummy loads on all their services in all regions - even at the lowest tiers I’d probably be looking at a few thousand a month just to keep the service up.
- jacques_chester 5y agoI've considered doing this but I think it would only be feasible as an enterprise offering. The costs of continuously making API calls to start machines, test network performance etc would be quite high.
- mdellavo 5y agohmm didnt this happen once before after a long weekend?
- StanAngeloff 5y ago2022 Checklist for Confirming a Service is Down: [ ] Do a Twitter search [ ] Scan through HN [ ] Check with peers [ ] Consult downdetector.com …in this order. Do not bother with official status pages.
- ben174 5y agoIn this case - having happened to have noticed this at the exact time it occurred, I observed: downdetector had it first twitter had it second peers were unfortunately unreachable (slack) HN lagged by a significant margin
- 0xCMP 5y agothat has also been my recent experience. works best for large services like discord and twitter which are recent examples for me.
- Sebb767 5y ago> Do not bother with official status pages. You should. If the status page is also down, you know it's going to take a while ;-)
- nkozyra 5y ago> You should. If the status page is also down, you know it's going to take a while ;-) Maybe. I've been shocked by some big companies co-hosting their status pages.
- TT-392 5y agoHN pointed me to the official status page though
- tennis_sort 5y agoFree at last! Woohoo.
- rbone80 5y agoMaddening. “Can’t send message. Tap to try again” - when Slack’s own status page shows green.
- paulhart 5y ago(For me at least...) The client.boot file is returning a 429 (too many requests).
- gjvc 5y agoanother data point to encourage groups of a certain size to host their own instance of something like https://zulip.com/ https://zulip.com/ / https://zulip.readthedocs.io/en/stable/production/install.html https://zulip.readthedocs.io/en/stable/production/install.ht...
- smt88 5y agoThis option is dead for most of us because of Slack Connect (which allows cross-tenant communication, such as from x.slack.com to y.slack.com). I now have 5-10 other organizations connected to any one of my Slack tenants, and now we're just stuck in Slack's ecosystem.
- gjvc 5y agocross-tenant communication as a method of a vendor locking in their customers, hah!
- adaisadais 5y agoSlack being down is so detrimental… it’s crazy. I’ve almost forgotten how to send my coworkers email. It blows my mind how much we are so reliant on a few tools to carry out so much work.
- Finster 5y agoLooks like github is down, and aws is having issues, too. https://downdetector.com/ https://downdetector.com/ I should've stayed in bed
- uhtred 5y agoRussian cyber attacks starting?
- novateg 5y agoYou can use http://chat.google.com/ http://chat.google.com/ as a backup chat. I started using it with my team. It does not come with desktop app, but usable
- novateg 5y ago
- silvr 5y agoThere's a "progressive web app" - if you're in Chrome on chat.google.com, there's a new icon on the right hand side of the URL bar which permits you to download it. Not discoverable at all - this was mentioned in the help pages [https://support.google.com/chat/answer/9455386 https://support.google.com/chat/answer/9455386]
- xmdx 5y agoJust as I was searching my slack workspace and found info to help fix a problem, what are the chances
- novateg 5y agoSlack status page started showing some outages. Is it a manual process, I guess?
- mccolin 5y agoIt's likely that a member of their SRE or DevOps team has to confirm the outage and "deploy" updates to that status page, yes.
- whichdan 5y agoFinally, a chance for Zoom Chat to shine! /s
- hogrider 5y agoAnd google chat is working very slow and weird... They can't figure out IM still in 2022.
- CubsFan1060 5y agoGithub is also unreachable for quite a few people. But works through a VPN to another geography. Wonder if there is any connection.
- njacobs5074 5y agoWhat’s odd is that we have back-end services that send messages to Slack and those seem to be working absolutely fine. Guess the failure is in a different part of their platform…
- mirekrusin 5y agoWhy this message lost first HN page?
- dhbanes 5y agoWhy did this fall from #1 on HN to not on the front page in minutes? Is Slack a YC company?
- mdb31 5y ago[deleted, it's quite obvious HN is not interested in actual discussion]
- ben174 5y ago> wretchedly low-quality conversation Some of the best conversations I've seen on HN spawn from these threads. They make us aware that we cannot depend on these service for mission critical things. They help us explore alternative options and allow us to share how we discovered the issue and what we did to weather the storm. > yes, status pages are slow to change. There's good reason for that What on earth could be the reason for that? They are the best source to tell us that people are having issues. Why not report it the second it's detected? > how did people, especially those on "Hacker News" get so depressingly helpless? Helpless? No - we depend on this news source to report relevant information the second it becomes relevant.
- deleted 5y ago[deleted]
- deleted 5y ago[deleted]
- giovannibonetti 5y agoIt's probably just a coincidence, but about 1 hour ago I was using Slack normally and I was sending some regular expression tips [1] for some teammates. I was explaining how \d and \D works, and how they must be escaped when inside a Ruby double quoted string, like "\\d" and "\\D". First I tried to send the message and the Slack app showed a tiny error message in that specific message I've just sent. Then I've pressed the retry button. Immediately the Slack app stopped working... And here I am, browsing on HN. It immediately reminded me of this joke [2] [1] https://www.regular-expressions.info/shorthand.html https://www.regular-expressions.info/shorthand.html [2] https://twitter.com/brenankeller/status/1068615953989087232 https://twitter.com/brenankeller/status/1068615953989087232
- olingern 5y agoFrom https://status.slack.com/ https://status.slack.com/ > Uptime for the current quarter: 100% This is another one of those system status pages that appears to be 100% for SLA reasons. An outage and partial outage are the same in my mind. I understand that money is involved, but the current trend into no visibility into company outages is frustrating to say the least.
- bluetidepro 5y ago> Uptime for the current quarter: 100% Hahaha Slack and I have very different definitions of uptime, as I'm currently unable to load the app. Company status pages are a joke these days. Workplace politics (stakeholders making an impossible SLA) have ruined yet another great idea.
- maxbond 5y agoMyself & others at the office can only use Slack on mobile. The Electron app and website both fail to load. Messages feel sluggish and delayed.
- pegyong 5y agoIt's been hours already, and it's pretty harsh and punishing for its users to wait for its uptime. I hope that they can take good care of this issue as soon as possible.
- irthomasthomas 5y agoHow come there are two active threads on this? It's pretty confusing. https://news.ycombinator.com/item?id=30428788 https://news.ycombinator.com/item?id=30428788