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This is classic "optimization of x destroys the rest of the alphabet." I wish more businesses employed some sort of systems thinking and realized that rules are
by polkaz 5y ago
This is classic "optimization of x destroys the rest of the alphabet." I wish more businesses employed some sort of systems thinking and realized that rules are coordination mechanisms that carry the capacity to destroy value. They're absolutely great when they create predictability and coordination at minimal cost, but they can destroy your company if all they do is impede activities that generate the value your business actually earns profit from.
- fghfghfghfghfgh 5y ago“… rules are coordination mechanisms that carry the capacity to destroy value” Excellent phrasing :)
- SpicyLemonZest 5y agoIn my experience, most businesses with these kind of over-documentation practices are conscious of the value loss. The executives just believe, rightly or wrongly, that the issues being averted would themselves destroy the company if they happened.
- sdoering 5y agoThis is one of the most concise formulations of the topic I stumbled across in my time on this planet. Thanks. Already added it to my notes regarding systems, processes, system thinking and rules.