Cancellation dark patterns are endemic at this point. Case in point: I recently cancelled Dropbox Pro subscription. I didn’t record the entire process so what f

Cancellation dark patterns are endemic at this point. Case in point: I recently cancelled Dropbox Pro subscription. I didn’t record the entire process so what follows is my rough impression. I had to go through screens after screens of urging me not to leave. On the penultimate screen, at a glance I had no idea if I have successfully cancelled, there were something like two big primary buttons luring me back, I had to read very carefully before I noticed a secondary or unstyled button tucked in a corner that’s actually the cancellation button. Honestly felt like fishing out the real download link on one of those scammy file hosting sites.