17 ms·
I'm usually a defender of the single screen on the Model 3/Y, but on this, the author is right: the new UI (v11) is terrible compared to the previous one (v10).
by mft_ 5y ago
I'm usually a defender of the single screen on the Model 3/Y, but on this, the author is right: the new UI (v11) is terrible compared to the previous one (v10).
Not only does it hide commonly-used safety-relevant functions behind extra taps in sub-menus (as detailed), it was apparently done to free up space to offer a 'dock' of app buttons - three permanant and three 'recently used'. I struggled to choose three apps I needed enough to fill the permanant spaces - and certainly don't need quick access (when I'm driving!) to Netflix, or games, or whatever is popping up in 'recently used' today. I would like the driver profile menu to be quickly available, but alas that's been hidden too.
It's a total cluster-f*ck that makes no logical sense when considering the need of drivers, and I hope they listen and revert at least this aspect of the UI.
- sschueller 5y agoInteresting how a software update can make a car less safe without any option for the owner to go back. Sadly we see such things more and more. For example a 3 year old TV looses apps such as Netflix or Skype which where specifically advertised on the box.
- GeorgeTirebiter 5y agoTo me, it's difficult to believe this is legal. Compare with: FCC Certification. If you change something that could affect the 'intentional emitters' in your product, you need to re-certify! There ought to be an option to 'stay' at any 'version' you want. Only permit bug fixes. You know, LTS....
- sen 5y agoIt’s not legal in Australia at least. It would make you eligible for a full refund no matter how old the product is. I’ve used this law to return various things that got software updates that removed or significantly changed advertised features. Doing it with a car is a whole different level though. I’m pretty sure it’d still fall under the same laws but returning cars is very tricky even when you have a legal reason.
- jiggawatts 5y agoIs this true even after the warranty period? I could have used this return some smart TVs that were basically broken by software updates...
- herrschnapps 5y agoManufacturer warranties are in addition to the legal warranty, they can't contract out of it. https://www.accc.gov.au/business/treating-customers-fairly/consumers-rights-obligations#consumer-guarantees-applying-to-goods https://www.accc.gov.au/business/treating-customers-fairly/c...
- pedrocr 5y agoThere is no rollback but you can stay at whatever version you want. No bugfixes either though, although that's similar to other manufacturers. Tesla software updates have in general been good with some setbacks. So the model still seems definitely better than what the industry usually does. A rollback option would be nice as this update shows. It would also give them some extra data on what people actually think of the updates.
- rixed 5y agoLet's be honest with ourselves though, and admit once and for all that upgrades are not bugfixes but bugswaps.
- pedrocr 5y agoHard disagree on that one. In 2 years of driving this car the updates have been a clear net positive. Even this update with the botched UI included a new automatic seat heating feature that's a benefit. I definitely have criticisms of their UX, particularly around a few features that are used while driving, but they still have by far the best infotainment in the industry and keep improving it.
- maximus-decimus 5y agoAfter an update, my vizo tv started going to a hub so they can show me ads... if it doesn't receive signal for 10 seconds... I would never have bought it as a computer monitor if that had been the case at time of purchase. Even when using it as a tv, that has to be infuriating.
- mocmoc 5y agoIt’s just horrible , I hate it it made the car worst
- pa7ch 5y agoI too think the single screen is great for simplicity and making the cost of features I don't care about (many) low because they can just be buried in a sub-menu. Tesla UI has always seemed pretty terrible to me though. Their use of space, and insistence that you need to see a photo realistic picture of the car you are driving that takes up a massive amount of real estate is crazy to me. On the other hand, I find a lot of car companies struggle with UI once screens come into play.
- daniel-cussen 5y agoScreens are hard. When I made http://www.skylinesort.com http://www.skylinesort.com, it was a challenge getting everything symmetrical at all screen sizes for the whole animation.
- pcurve 5y agoI'm sure the decision was "data driven" based on real life usage. It's a bit disturbing they're able to make such drastic level of changes without heads up. Can you imagine, taking your Honda Accord in for an oil change, and you find out that dealer completely re-arranged your center console? I wish more features tied to safety should be available via physical switches. Even Model 3 has a physical hazard light switch.
- vitaflo 5y ago>Even Model 3 has a physical hazard light switch. That's because a physical hazard light switch is required by law.
- gleenn 5y agoThe irony was it took me a lot longer to find because I was searching through the computer screen for a long time assuming it was there.
- pcurve 5y agoAnd Tesla didn't help you by making too subtle. https://i.insider.com/5a861ac9d0307228108b466c?width=600&format=jpeg&auto=webp https://i.insider.com/5a861ac9d0307228108b466c?width=600&for... Compared this to Hyundai cars, who I don't think gets enough credit for their ergonomics. https://cdn.arstechnica.net/wp-content/uploads/2021/12/2022-Hyundai-Ioniq-interior-2.jpg https://cdn.arstechnica.net/wp-content/uploads/2021/12/2022-... https://www.genesis.com/content/dam/genesis-p2/kr/assets/models/g80/gallery/genesis-kr-gallery-g80-sport-interior-03-desktop-848x848.jpg https://www.genesis.com/content/dam/genesis-p2/kr/assets/mod...
- Syonyk 5y agoUh. Really? On the ceiling? Or have I screwed up my perspective entirely there? If it's actually on the ceiling, I either know it's there, or I'll be into pulsing my brakes manually before I bother to find it should I actually need it.
- TheSocialAndrew 5y agoAnd I'm usually a defender of most interface updates, I know most people resist change especially when it impacts their muscle memory. But I think that change is good for the brain. That being said, the new interface is terrible. So many things now take 3 taps as opposed to one. I wonder if Tesla made the mistake of using A/B testing instead of vision-driven design like Apple. (Side note, just finished reading "Creative Selection" by Ken Kocienda of Apple, an interesting read on Apple's approach to design and why it is so successful as opposed to Google's).
- dmitriid 5y ago> I know most people resist change especially when it impacts their muscle memory. But I think that change is good for the brain. In a car you want muscle memory, not "good for the brain"
- tartoran 5y agoThats why touch screen controls are bad for a car. At least for the main controls. A gps pannel is different but auxiliary to the main controls.
- kunai 5y agoThe fact that they've proliferated so quickly without any regulatory intervention is insanity. I'm sure the Musk-loving techbros will disagree, since they only ever have to drive from gentrified bar in SF to gentrified dispensary in SJ, but for anyone who has worked a trade, had dirty hands at the end of the day, or lived in a less than ideal climate, the notion of all-touch controls for climate and other critical vehicle functions is irredeemable.
- ycombobreaker 5y agoAgreed, but heck any appliance. Email client moving sruff around? It should be for a reason, I don't want my daily tasks opting me into their idea of neuroplasticity training. I would also be irate if my coffee maker or microwave rearranged it's buttons. Any argument that it's "good for you" is inherently hostile.
- localhost 5y agoI have a MX loaner while my MS is in the shop. It's telling (and I'm thankful for) that they didn't update the loaner to v11. Lots of hate on this TMC thread on v11 [1] [1] https://teslamotorsclub.com/tmc/threads/v11-software-update-sucks.251711/#post-6255431 https://teslamotorsclub.com/tmc/threads/v11-software-update-...
- FireBeyond 5y agoMaybe. I think it's more that they didn't care to update it. From all the other stories on TMC, TeslaLounge etc., I think the more notable detail is that you got a loaner at all. Stories abound of "Sorry. No loaner. You get Uber credits." "Uhh, there's not really any Uber near me." "Sucks to be you, I guess."
- localhost 5y agoI was lucky. Car's waiting for parts and it's been 10 days so far ...
- MarcelOlsz 5y ago>I'm usually a defender of the single screen on the Model 3/Y, Nothing on earth would convince me there is any necessity whatsoever to having a screen in your car, much less a touchscreen. But then again I'm also against power steering, ABS, and generally any and all electronics that obstruct feeling from the steering column. Don't even get me started on automatics. Cars for me ended in the 80's, everything after that has been gravy. I see Tesla as nothing but gravy. I'd be curious to hear why/how you defend it? I cannot think of a single benefit.
- mft_ 5y agoI agree it's not a necessity, but I simply find that it works very well for me in practice, the vast majority of the time (current UI update aside). For example, this may not be common, but I find I can glance at the speed/car status section of the screen more quickly than I can glance down at a set of dials in the traditional position, and weirdly the sidways/down glance seems to retain more peripheral vision of the windscreen/road than the downwards glance to the traditional location.
- MarcelOlsz 5y agoWhat's wrong with the center console with physical buttons? It's the same thing, except they never rearrange, and you get physical tactility. >(current UI update aside) One thing at least I'll never have to deal with is finding a brand new re-arranged center console in my Geo Metro the next morning! >but I find I can glance at the speed/car status section of the screen more quickly than I can glance down at a set of dials in the traditional position, and weirdly the sidways/down glance seems to retain more peripheral vision of the windscreen/road than the downwards glance to the traditional location. I think you just got used to it. Tesla adding a touch screen has not magically superseded the tens of millions of hours car designers put into interiors.
- prmoustache 5y agoI wish these kind of cars with touch screen could be optionnally equipped with controllers on which user could assign and customize whatever function they want. Something similar to midi controllers for DAWs full of knobs, buttons and sliders. Search 'Akai midimix' to get an idea if what I am thinking at.
- thow-58d4e8b 5y agoTo add heaps of salt to the injury - automotive functions like seat heaters, defroster, wipers, energy usage, etc. - those cannot be pinned to the quick access bar. Only apps like Spotify, Netflix, browser,... It's a CAR, ffs! Tesla, please stop acting like it's a cell phone
- FireBeyond 5y agoHow much do you want to bet that Tesla is getting kickbacks from those "partnerships"?
- romwell 5y agoWhy the fuck is Netflix even a thing that lives in a vehicle dashboard?! What's next, Microsoft Excel? I knew Tesla UX was, um, interesting, but this takes it to a whole another level.
- Scea91 5y agoMy 2012 Honda Civic does not let me drive and watch movie. If the car starts moving the video is stopped. Has the regulation changed? Is it now legal for a car to play Netflix while you are driving?
- shrimpx 5y ago"Data-driven UI design" can easily be myopic and sometimes disastrous. If you blindly follow the frequency of UI actions, you may hide seldom-used actions that are critical for safety in rare moments; or you may overly optimize for pro users and leave first-time users out in the cold.
- t0mas88 5y agoWhat I really dislike about the "you don't own this, the cloud does" is apps changing without me having a say in it. Spotify is great, but if they decide they want a videoclip-playing-background then my phone at some random moment starts doing that. I feel like it takes some time / attention from me each time something like that happens because now I need to figure out how to turn it off or live with it. And I can't control when it happens, so I'm probably doing something else. This wasn't a thing let's say 15 years ago with the original iPod. Now imagine this happening to your car. I would sell the car as soon as possible. Cars, like ipods, are tools that should not require extra attention at random moments.
- ryanmarsh 5y agoUpdates are opt in. I wish I’d researched the v11 changes before upgrading though.
- bayindirh 5y agoRegardless of the platform and device, updates are opt-in until a critical feature requires the latest version to even work (effectively deprecating the older versions).
- simondotau 5y agoUnless you can also downgrade, “opt-in” is a misnomer IMHO.
- colejohnson66 5y agoHow? You’re not forced to, are you?[a] If you can research the changes and decide to hold off, it’s still opt-in. [a]: Genuinely asking. I don’t own a Tesla
- jedberg 5y agoBecause a lot of times you want to actually use the new thing for a while to see if it works for you. But with no way to go back, it's a one way door, so you better have access to someone else's Tesla if you want to just try it.
- dstroot 5y agoTake my upvote. Came here to say exactly this. If the author is getting attacked on Twitter I wonder how many of the attackers are Tesla shareholders (or bots for shareholders) vs actual owners. The new UI is a step back and hides often used functions that used to be “one click” off the Home Screen. Changing driver profiles is a great example.
- kunai 5y agoPerhaps the solution is to introduce tactility and permanent consistency into the system, by gasp using a button of some sort. Nah, that's too outdated and not futuristic enough!
- themihai 5y ago>> makes no logical sense when considering the need of drivers Maybe Tesla's UI team thinks they design the UI for self driving car /end rant
- cptskippy 5y ago> I would like the driver profile menu to be quickly available This annoys me because our Model 3 can never decide who is getting in for a drive. Without fail it trys to adjust the seat to accommodate my 5 foot partner when my 6 foot frame is in the seat. The removal of the profile icon makes undoing this even more of a chore.
- space_rock 5y ago100% I have this problem every time and looks like the new UI will be worse. They could detect the driver from the weight
- jumelles 5y ago> It's a total cluster-f*ck that makes no logical sense when considering the need of drivers So it's a Tesla.
- irthomasthomas 5y agoI was listening to Joe Rogan the other day, trying to see what the fuss was about, but I ended up listening to Carrot Top for 3 hours[0]. They where talking for a minute about wealth, and how once you go over the threshold of never having to worry about money, it doesn't keep getting better. You don't feel much difference between 10M and 100M, apparently. Rogan gave the example of his baller house. He said that no matter how amazing your house is, you might have a mansion with two pools and dining for 200 guests, and a games room designed by Vanilla Ice. But once the glow of the newness fades away, then it is just your house. It is just the same place you go to every night. All stuff has this property. Tesla are trying to recreate that new car smell and feeling by refreshing the digital dash board and software features. And deploying an old Microsoft trick of rearanging buttons to produce a new experience out of nothing. Instead of fighting the falling attention spans, Tesla hopes to remove the need for them altogether. So you can continue tapping and scrolling while driving. [0] Warning: even Carrot Top may offend some viewers today. https://www.youtube.com/watch?v=byhzsQ0AzYI https://www.youtube.com/watch?v=byhzsQ0AzYI
- mcv 5y agoEven apart from hiding important icons, simply redesigning a UI for a car sounds like a questionable idea to me. You think you know your car and where everything is, and suddenly, while driving, you discover that everything is in a different location. Even just that can he a bad idea in situations where your eyes should be on the road.
- lucideer 5y ago> I'm usually a defender of the single screen on the Model 3/Y Slightly off-topic, but out of curiosity: what is your typical defense here? I've seen a lot of people complain about it (and their arguments make sense to me), but I haven't seen anyone defending it. Yet.