3 ms·

Jira isn’t nearly as bad as it’s made out to be, and I struggle to suggest any real alternative. The problem is that Jira do a lot of different things, and mixi

Jira isn’t nearly as bad as it’s made out to be, and I struggle to suggest any real alternative. The problem is that Jira do a lot of different things, and mixing those those things results in people having a bad time. An example: don’t try to use Kanban board unless you’re planning on doing so in all project. Jira will happily show “kanban” tickets in the same overview as an ITIL incident, resulting in teams having to mentally switch between different workflows.

drunkpotato 5y ago
Jira isn't nearly as bad as it's made out to be, only because it's so, so, so much worse. It makes simple things obtuse and absurdly difficult, all in the name of flexibility that is more liability than feature. I hate Jira with the burning passion of a thousand fiery suns. I've used a bespoke ticketing system. I've used Trello. I've used stickies on a whiteboard. They each had their pros and cons, but every single one of them was infinitely better than the shithole that is Jira.
solarkraft 5y ago
Jira is overloaded, a bit slow and a bit glitchy. But lots of software is. I tend to think that people mostly hate Jira because it reminds them of their dysfunctional processes and work in general. Personally, from my work experience, I despise Visual Studio and Outlook a lot more (Jira is clearly trying to be usable compared to these).
- kwertyoowiyop 5y ago
  I despise Jira because it is a bloated sluggish mess, and clearly the execs at Atlassian don’t give a crap about improving its performance or fixing the rough edges of its interface. Never have I loved Devtrack more than when I had to use Jira.
claytonjy 5y ago
I agree, but the need to know special rules like this is exactly why JIRA's UX is so awful. I want my project management tools to guide us into a pit of success, not a dark rabbit hole full of sharp object.

drunkpotato 5y ago

Jira isn't nearly as bad as it's made out to be, only because it's so, so, so much worse. It makes simple things obtuse and absurdly difficult, all in the name of flexibility that is more liability than feature. I hate Jira with the burning passion of a thousand fiery suns. I've used a bespoke ticketing system. I've used Trello. I've used stickies on a whiteboard. They each had their pros and cons, but every single one of them was infinitely better than the shithole that is Jira.

solarkraft 5y ago

Jira is overloaded, a bit slow and a bit glitchy. But lots of software is. I tend to think that people mostly hate Jira because it reminds them of their dysfunctional processes and work in general. Personally, from my work experience, I despise Visual Studio and Outlook a lot more (Jira is clearly trying to be usable compared to these).

kwertyoowiyop 5y ago
I despise Jira because it is a bloated sluggish mess, and clearly the execs at Atlassian don’t give a crap about improving its performance or fixing the rough edges of its interface. Never have I loved Devtrack more than when I had to use Jira.

claytonjy 5y ago

I agree, but the need to know special rules like this is exactly why JIRA's UX is so awful. I want my project management tools to guide us into a pit of success, not a dark rabbit hole full of sharp object.