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I paid for a perpetual license of TeamViewer. Stop calling and emailing me
- Flankk 5y ago
- new_user_final 5y agoIt is youtuber Linus Sebastian
- justbaker 5y agoAnd Linus torvalds can certainly afford it
- justbaker 5y agoSeriously who downvoted this? I left this comment in response to parent, who had no idea this was not the Linus of Linux fame and said he was unable to afford teamviewer as a result of Linux being opensource.
- eCa 5y agoFalsehoods people believe about names: First names are globally unique.
- netizen-936824 5y ago
- Flankk 5y ago
- teddyh 5y agoFull story and update: https://www.youtube.com/watch?v=SCRzaGUKEFA https://www.youtube.com/watch?v=SCRzaGUKEFA
- qqii 5y agoThere is a follow up, where he get another popup: https://nitter.42l.fr/linusgsebastian/status/1481855625558589441 https://nitter.42l.fr/linusgsebastian/status/148185562555858...
- capableweb 5y agoFunnily enough, TeamViewer Support replied with a solution to hide the popup (https://twitter.com/TeamViewer_help/status/1445976112866209792 https://twitter.com/TeamViewer_help/status/14459761128662097...), and later (Original tweet Oct 7, 2021, new tweet Jan 14, 2022) new popups come up anyways: https://twitter.com/linusgsebastian/status/1481855625558589441 https://twitter.com/linusgsebastian/status/14818556255585894... Seems the only correct way of using TeamViewer is to uninstall it and never use it again. If you paid "thousands of dollars" for something that doesn't do what it says it'll do when you pay, then you kindly request a refund, otherwise file a complaint with your local commission/bureau/ombudsman.
- salamandersauce 5y agoLinus went over this on the WAN show. Apparently the option to hide pop-ups is only available to subscribers in the new subscriber version and is not an option for those on a perpetual license.
- ploek 5y agorelevant Video excerpt: https://www.youtube.com/watch?v=SCRzaGUKEFA&t=408s https://www.youtube.com/watch?v=SCRzaGUKEFA&t=408s
- jasode 5y ago>Apparently the option to hide pop-ups is only available to subscribers in the new subscriber version Paying for a subscription and yet still receive a debt collection notice doesn't instill a lot of confidence in the business practices of that company if this poster's comments are accurate: https://news.ycombinator.com/item?id=27078542 https://news.ycombinator.com/item?id=27078542 That previous HN thread and Linus' tweet showing how they abuse their paying customers with nagware are enough to make me avoid them. What's the best paid or free alternative?
- cricalix 5y agoI’ve been content with AnyDesk. Personal use. Works well enough, has 2FA.
- iqanq 5y agoPaying for software?
- nvilcins 5y agoEven though I had been a (long time, non-family subscription) premium user of Spotify, they started playing ads during podcasts (music was fine). How is that a "premium" service? Canceled the sub. Tangent: Now that I occasionally play music on Spotify I get ads in the form "We know you were a premium user before, how is life with the free service now?". I find that somewhat creepy and disturbing.
- bennyp101 5y agoInterestingly, I paid for premium pretty much since it started until about a year ago but it seems that with a pihole and or Ad block, there are no adverts anyway … so yea I can still listen and no adverts
- atraac 5y ago> Even though I had been a (long time, non-family subscription) premium user of Spotify, they started playing ads during podcasts (music was fine). How is that a "premium" service? Canceled the sub. This is interesting to me because besides ads that are hardcoded into the podcast by creators, I have never heard an ad in Spotify premium, not a single time for years I've been using it. Not sure if country of origin has something to do with it, but I'm from Poland.
- laputan_machine 5y agoYes, it will be the hardcoded ads in the podcast, but I think the point still remains. Edit: Apparently Spotify also does dynamic ads too! Greedy... At that point, why not just use another service instead of Spotify for podcasts? E.g. Pocket Casts. If you pay for the Spotify subscription I'd expect _all_ ads to be removed.
- netcan 5y ago>> why not just use another service instead of Spotify for podcasts? So... Spotify have been buying popular podcasts outrights and signing exclusivity deals. Those are only on spotify now.
- tomrod 5y agoThough much cheaper, Sublime Text 4 is similar. If you click on the upgrade button from ST3, which is perpetually brought to the foreground, it upgrades to ST4 and requires a new license.
- proto-n 5y agoIIRC there's a setting to disable that
- tomrod 5y agoSure. So why is it default on? Dark patterns are just that, even if they can be toggled.
- ben-schaaf 5y agoYou can disable update checks using the setting `"update_check": false` if you do not wish to transition to ST4. Note that only licenses older than 3 years require an upgrade (3 years relative to the release of any future ST update). Additionally any previously purchased license will still prevent the nag popup even if it's not valid for that version.
- emsy 5y agoI had to use TV professionally for a 1-day gig and they cancelled my connection because of commercial use. Sure, I thought I earn money with it it’s only fair if I paid. The cheapest plan available was for a year long license. I called the support asking if they offer a monthly subscription, which they didn’t. I ended up using RDP instead. If anyone asks me to use TV in the future, I will explain them how to setup an RDP connection instead.
- willis936 5y agoYep. The practice of spying on user behavior and phoning home is far past my line for acceptable software behavior. It doesn't matter if TV cost $0 or $10,000, it should not be used by anyone who respects their self.
- WithinReason 5y agoHow is TV better than RDP?
- k8sToGo 5y agoYou don't have to open up ports or use a VPN. TV also connects to the local session. So you can screen share basically.
- emsy 5y agoIt’s much easier to use for laypeople, works without special network settings and is cross platform. But since I work in tech this is usually not a problem (although there are exceptions).
- AlfeG 5y agoI've ditched TV with Tailscale + RDP
- matheusmoreira 5y ago> they cancelled my connection because of commercial use How did they even know?
- jernejzen 5y agoGrowth hackers are eating a good software
- brk 5y agoGave up on Teamviewer subscriptions years ago because of crap like this. I paid for a full license for a software rev that did everything I needed (basic remote desktop). They upped the version number and of course do not have version cross-compatibility for pre-existing features. I just found that Teamviewer was not worth any price when the future cost and experience were entirely unpredictable.
- _benj 5y agoI usually try to unsubscribe form emails about two/three times. If that doesn’t work I’ll start making them as spam. I’m aware that a company’s email address falling on the spam list can be an absolute nightmare for the company, but I have no other option to let them know that I no longer need their emails :(
- wefarrell 5y agoIf I receive an email I didn’t sign up for I’ll contact the email service provider directly. They act quickly because it’s their servers reputations that are at stake, and many times they’ll drop their customer over it.
- 369548684892826 5y agoThis sounds like a good idea. Do you usually have to look through the email headers to find the email service provider?
- aeyes 5y agoThis never happens because they send through services like Sendgrid with thousands of source IPs which never get onto the block lists because they also send some mails which are not spam. Quote from their website: > If you are on one of our shared IP plans and you notice a block message from Spamhaus based on one of our IP addresses, please know that we are already working with Spamhaus directly to address the issue.
- k8sToGo 5y agoAntispam isn't just IP based.
- eloisius 5y agoI encourage you to start marking them as spam on the first strike. When I give a company my email, I only do it because it’s necessary for creating an account, making a purchase, or something like that. I’ve never clicked a checkbox inviting a company to send me emails that are not directly related to me using their product, like tracking updates or password resets. If there was an obvious box to uncheck, I would have unchecked it. I would never, ever consent to receiving company newsletters, product updates, marketing, or anything else. Ergo, it’s spam, and I do my little part to harm their deliverability.
- ordu 5y agoI changed my internet provider once, after I was pissed off by their constant stream of calls about their new offers I might miss. It was a good provider for some time, but after his merger with an other calls begun. I told them every time to not call me, because I'm not interested and if I was I'd contact them. They didn't listen. I tried to shout at them, it didn't work either, so I quit. But it was not the end. They kept contacting me for year and half, trying to convince me that they are the best provider here and I should choose them. I was angry beyond sanity, I'm still angry at them. I just do not dig it, how people stand this.
- izzydata 5y agoI still get over 100 paper letters a year from Spectrum (previously Time Warner) about various deals even when I already had their service. I've had Google Fiber for awhile now, but they keep coming. I've been storing them all in a box to eventually mail them all back to their HQ. It's quite a hefty box a this point.
- cosmiccatnap 5y ago
- teddyh 5y agoWe can only conclude that this must be profitable; i.e. enough customers actually pay money to try and make these bothersome people go away – enough customers that is pays to emply special customer-botherers to do this.
- rambambram 5y agoBefore software is going to eat the world, it's going to annoy you to death. Or it does that at the same time, I don't know.
- trollied 5y agoLogMeIn did this. I paid £17.99 for LogMeIn Ignition on the iPad. A few years later they retired the product & forced subscriptions on everyone. Great way to make people hate your product & brand.
- huhtenberg 5y agoIt's a circle of life in remote admin apps. First there was Citrix. Good, but ridiculously expensive. LogMeIn appeared, offered free tier and inexpensive subscriptions, got some users. LogMeIn matured, dropped free tier, jacked up subscription fees. People left for TeamViewer because of - you guessed it - a free tier and inexpensive subscriptions. TeamViewer matured, clamped things down, jacked up the fees. People will now leave for the next thing that - if properly managed - will follow in LMI and TV footsteps. The reason behind this is that the $$$ are in large enterprise subscriptions. But you can't get them without having a name and a reputation. So you first build yourself up using smaller users, picking up larger ones along the way and then shed the small fish by raising prices. The end result - a handful of large clients, lower operational and support costs, higher margins. The end.
- rambambram 5y agoIt's Cluster B behavior (you know, narcissists and psychopaths and stuff) on a grand scale. The 'gray rock' method is not going to help you, going 'no contact' is your only option.
- mattgreenrocks 5y agoMaybe I didn’t pay attention before, but I really hate how thirsty brands are allowed to be with unsolicited survey emails, constant pestering to rate them in the App Store, and invasive popovers. Your need to make money is not my problem. If you made something halfway decent you wouldn’t need to nag customers constantly.
- tonyedgecombe 5y agoIf they keep pestering you for a review then give them what they want, except just one star.
- floatingatoll 5y agoIt would horrify a lot of people to discover that clothing and personal care businesses that market specifically to women send 10-100x as many emails per month to their customers as other businesses. I don’t exaggerate; in my testing with fresh email addresses, registering as a woman at fashion-linked retailers would generate up to 4 emails per day from certain well-known retailers, while registering as a man simply would not (or maybe one a week, or month). It’s bad enough that brands are so thirsty for our wallets, but they had to find a way to be even more greedy and cruel about it. Modern email clients don’t comprehend the concept “I want one thread in my email listing for all Nordstrom emails”, so retailers just bombard us all to death with emails to flood our inbox. There’s a simple fix, of course: threading by ‘sender’, where you just mark a given email as sent-by Nordstrom or whatever, and all future emails go into that thread, and it shows newest-first and defaults to “mark all older messages read”. This would utterly destroy the relevance of email bombardment and crater open rates, especially if the client doesn’t show the unread count for the thread, since older unread content from that sender doesn’t matter. This doesn’t make it right for TeamViewer, but at least it would be one step closer towards neutering greedy marketing.
- baybal2 5y agoThis man is famous on Youtube.com. He runs a computer review channel from Vancouver. https://www.youtube.com/channel/UCXuqSBlHAE6Xw-yeJA0Tunw https://www.youtube.com/channel/UCXuqSBlHAE6Xw-yeJA0Tunw
- Snuupy 5y agoSwitch to meshcentral.
- tzs 5y agoThis sounds kind of like a modern update to those old stories where someone uses a magic monkey paw or a genie to grant a wish and learns to their regret that monkey paws and genies like to grant wishes in a way that is literally exactly what you asked for but is as far from what you actually wanted as ancient mystical artifacts or beings can make it. He wished for a never ending relationship with TeamViewer. He got one that included all aspects of the relationship of a typical TeamViewer customer with the company--including a perpetual relationship with their marketing department. All that's missing at this point is narration by Rod Serling.
- barbazoo 5y agoUgh this is so annoying. Same with Dropbox, I'm already paying 140 bucks or so a year for storage and they have the audacity to ask me to upgrade all the time. Banners everywhere. I can't wait to ditch them but I just haven't had the time to separate the files into long term cold storage and files I use all the time to reduce the amount of space I need for data that needs syncing across machines.
- 1ark 5y agoUse FOSS such as RustDesk, VNC or any other suitable solution.