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I generally enjoy my AirPods. They are occasionally quirky, but most of the time they really do “just work” for me. The annoyances are annoying when they happen
by PragmaticPulp 5y ago
I generally enjoy my AirPods. They are occasionally quirky, but most of the time they really do “just work” for me. The annoyances are annoying when they happen, though.
The strangest part is that the annoyances aren’t getting any better over time. At first I assumed that they were growing pains of an early product launch. Yet now we’re years into the AirPods experience and they continue to be just as quirky as when I first got them.
Apple seems so hot or cold on fixing their own bugs. Certain bugs get rapidly patched in the next iOS or Mac software release. Other bugs languish for what feels like forever. Do Apple execs just not use AirPods? Are they using a different configuration or hardware combination that doesn’t have these bugs? Have they just trained themselves to overlook the bugs because the workarounds have become a reflex? I can’t imagine working at any tech company where one of the flagship products had such a high rate of annoyances without having a lot of engineers diverted to replicating, diagnosing, and fixing it ASAP.
- dannyw 5y agoApple seems to only improve peripherals (like the AirPods) with new hardware releases; not software updates. They make money based on units of AirPods moved.
- germinalphrase 5y agoNot strictly true in this case. Apple added a lot of additional functionality to the airpod pros over time. The tuning is hidden under the accessibility settings, but it’s there.
- Gigachad 5y agoThey have added some things to the airpods over software updates. But I assume they are pretty limited if they are already pushing the hardware to the absolute limit on release. A lot of the stuff they push over updates seem to be things they already planned to have but perhaps didn't have the firmware polished enough yet.
- Nextgrid 5y agoIn my experience, the annoyances actually get worse over time. I got my AirPods back when the original ones were released and the experience probably was as good as physically possible (short of including multiple radios so they can maintain connections to multiple devices in parallel and simply mix the audio client-side). They then (2 years ago?) released this new feature where AirPods could automatically switch between all your devices which is just too slow and is more of an annoyance in practice, but even disabling the behavior made the existing experience much worse: https://news.ycombinator.com/item?id=30085538 https://news.ycombinator.com/item?id=30085538
- liber8 5y agoI agree. When I got my first pair roughly two years ago (after years of using various versions bluetooth earbuds you could buy on Amazon for $20) they seemed like magic. Take them out, they automatically and nearly instantly connect, and almost never had any issues. I just bought v3, and while the sound is noticeably better, the connections are all over the place. At least once a day, the connection simply dies. Multiple times a day it decides to connect to another device that I'm not using. If you answer a call and then put an airpod in your ear, it's got about a 50% chance of connecting, after a multi-second delay. Sometimes it says its connected, but it's not, so the iphone isn't emitting sound from its speakers and nothing is coming out of the airpods, leaving me sounding like an idiot repeating "can you hear me now?" until I manually kill the connection and use the built in speakers. Absolutely infuriating.
- TrainedMonkey 5y agoWhoa I thought that was just me. It used to be pretty easy to switch the device AirPods are connected to. Now, AirPods connect to the right device in 50% of the cases, 30% of cases they do not, but I can click connect on the new device and it works, remaining 20% the only way to get things working is either manually disconnecting on the device they attach to or putting them in the case and trying to get happy scenario again. To summarize, things are generally better but way less consistent.
- indemnity 5y ago
- rashkov 5y agoI recently upgraded from an iPhone XR and a lot of frustrating software problems just went away. Nothing to do with AirPods in my case, but it made me realize the effect of having an older phone with less processing power and less developer attention paid to it. I wonder if your AirPods problems might have to do with having older devices connecting — ie. the other side of the Bluetooth connection.
- michelb 5y agoI have an iPhone 13 and I have all of the annoyances, often, except 6+7. In fact I have had these annoyances with all my iPhone and Airpods combinations. It's probably all due to bluetooth, even though Apple uses their own W1 chip to connect.
- diebeforei485 5y agoIt's not always processing power. Some of the older phones had known issues, for example the iPhone 7 often had a faulty audio IC, and the iPhone 6/6+ had low RAM relative to its larger screen size and bigger graphic sizes. Prior to the 8 and XR, iPhones had Bluetooth versions 4.0 or 4.2, which meant things were slower to connect, and also meant lower microphone data quality. Apple hasn't done any customer education around this. A lot of people with older MacBooks have poor microphone quality when using AirPods - but it's primarily their computer that is the bottleneck.
- arcticbull 5y agoExtend that to AirPods Pro. My right ear cup crashes periodically - then I can only hear out of the left side until the watchdog timer engages and nukes the left cup too. I frequently have to reset it by holding down the buttons for 10 seconds in order to get it to connect to anything. It frequently disconnects and refuses to reconnect if I take off my mask out from under it. It stops detecting my head occasionally. An iOS bug probably, but I can't change the Mic mode anymore when on calls - it just shows me them menu options but I can't tap any of them. And the ear cups started to smell, lol, but there's no clear way to actually clean them due to their, well, magnets. I bike to work and have to dry them when I arrive because sweat builds up under the cups. They're also just too big to fit into anything practical, so I end up just carrying them around in one hand. All in all, they're fine, but they most certainly do not just work for me, and they're not a $600 product IMO.
- COGlory 5y agoCan I ask why you purchased them in the first place? They seemed very obviously to not be a $600 product from their announcement.
- symlinkk 5y agoAre there any other over the ear headphones that provide great sound quality, noise cancellation, pair with computers and smartphones, and have a solid mic? I’ve looked at the Sony XM1000’s and from what I understand there is some issue with Windows where if you enable the mic, it goes into some different Bluetooth mode that degrades the audio quality coming out of the headphones. Many wireless headphones are advertised to only work with smartphones. I just want something that does it all, connects to all my devices, and works.
- withinboredom 5y agoWait is there a device that can do stereo AND mic? I’m not aware of any and I’ve searched long and hard. AFAIK, there is no way it is possible with the current BT spec. Are you saying your Apple headphones can do that?
- tobyjsullivan 5y agoI've similarly found AirPods both "just work" from a user experience, especially compared to alternative bluetooth audio devices, and also are quirky from a reliability standpoint. There have been fixes pushed out in past, particularly with the earlier models, where fixes could be done via OTA firmware updates. The remaining quirks all feel related to Bluetooth tech and, specifically, the low-power available to AirPods (compared to, say, my giant Bose headphones). I can only speculate but I think AirPods are currently limited by the bluetooth tech itself. What I expect we'll see is apple will ship a version with a proprietary radio system. They probably won't be compatible with non-Apple devices but they'll be 10x better than today's AirPods (more reliable, simultaneous audio from multiple devices, even better battery life, etc.). There's no guarantee Apple will pull this off. But I'd bet it's far more likely there's a team of engineers dedicated to this strategy as we speak than that Apple just "gave up" on one of their best-selling product lines as soon as the MVP proved there was a huge market.
- saiya-jin 5y agoMan, you sure are overly optimistic. That part about bluetooth doesn't make sense, tons of products work reliably with similar dimension/weight restrictions as airpods. If Apple with its army of engineers can't make their products work reliably, how could have much smaller companies succeeded? Btw one of biggest disappointments for me with airpods (pro) is weak bettery life compared to competition. I am currently shopping around for new truly wireless headphones for iphone and not a single comparison has apple airpods/pro as winners in 2 most important categories (for me but I believe for many others too): sound quality and battery life. Same for their smartwatches but thats another topic. Apple, or any company, sees that even product with such flaws still sells very well, so there is little pressure to fix things asap. That some engineers somewhere are working on next gen (or even 2 next gens in parallel) is expected, but these generational updates are very iterative and never revolutionary (that's what new product lines are for, for much higher price). One anecdote from today - had a year end review call with my boss while being on sick leave due to covid. He desperately tried to pair his new iphone 13 pro max with his new airpods (not sure if pro or regular) and gave up after some time. It just didn't work and we had good old phone-in-hand call.
- asdff 5y ago>The strangest part is that the annoyances aren’t getting any better over time. Like most of what apple releases lately. People claim apple maps is better now, but its still missing a lot of data around the LA area especially with local business that Google maps has no issue crawling, and generally shoddy navigational asks (like unprotected lefts). Siri has also gotten no better since its release 10 years ago now (wow), if anything it defers to coarsly googling my terms more and throwing me the first couple irrelevant results as a response. If I wanted to do that I would open a browser and touch to talk into the search field.
- JoeJonathan 5y agoI hear you, though Google Maps still seems terrible with unprotected lefts in LA. Just yesterday, it directed me to make one one onto a six-lane road.
- asdff 5y agoThey seem rarer for me with Google maps. Imo I think rerouting is better with google maps as well. If I get an instruction like that I'll ignore it and turn right and Google will pick up a new routing before I get to the next intersection. If I do it with Apple it might ask me to do a u turn after a right turn and still try and make that left. To be fair I don't use apple maps at all anymore but I see it fail horribly whenever my partner uses their phone for navigation. Its missing a bunch of local businesses and restaurants and sometimes looses the GPS lock on the phone too (like assuming you are on the parallel road to the freeway and trying to route you back on rather than correctly assuming you are still on the 5 and didn't teleport onto surface streets)
- lqr 5y agoIf by "unprotected" you mean "no green arrow", in what part of the LA area is it feasible to avoid unprotected lefts? They are all over the place in my neighborhood. If by "unprotected" you mean a left from a stop sign onto a street that does not stop, then I agree. They can be almost impossible. Waze was especially notorious for them a few years ago.
- nsxwolf 5y agoI like "workarounds become a reflex". This is a very succinct way of describing one of the causes of why people often claim to have no issues using something that universally has issues. A great example is the gaming PC vs gaming console war. PC gamers often seem to refuse to admit there's untold little quirks you have to deal with when using a general-purpose operating system and modular hardware to play games. They don't notice the workarounds they are continuously employing, because it's become a reflex.
- Hokusai 5y ago> there's untold little quirks you have to deal with when using a general-purpose operating system "Though initial iterations of the software for the original Xbox and Xbox 360 were based on heavily modified versions of Windows, the newer consoles feature operating systems that are highly compatible with Microsoft's desktop operating systems, allowing for shared applications and ease-of-development between personal computers and the Xbox line." Wikipedia > and modular hardware This is true. There are, e.g., fake GPUs that will make your experience quite bad. I always buy pre-build PCs from my favorite tech store, and I have personally avoided the problem. But Steam forums show that some people is not so fortunate. Also there is people trying to run modern games in very old PCs, consoles solve that problem by not running new games in previous generation consoles.
- musicale 5y ago> newer consoles feature operating systems that are highly compatible with Microsoft's desktop operating systems, allowing for shared applications and ease-of-development between personal computers and the Xbox line Microsoft created its Universal Windows Platform (UWP) to enable software to run across multiple Windows devices from desktops to tablets to consoles. It has not really been a resounding success, though it has some inconvenient limitations as well as business restrictions such as being tied to the Windows Store. Even the Windows Store has moved away from UWP by supporting Win32 apps.
- marcan_42 5y agoIt's not about the OS technology in use, it's about all the practicalities of how it is deployed on consoles vs. on desktops. Things like immutable OS volumes, fixed configuration tested on the hardware, the extent to which they build higher level automation to do what the user expects, etc. "The Xbox One runs Windows" ignores all these details which make it a much more seamless experience than on a PC. The PS4 runs FreeBSD, but try gaming on FreeBSD and let me know how it goes in comparison... Honestly, it's plainly obvious that gaming on consoles is much more seamless than on PCs. If you don't think so, you're not recognizing all the little quirks you're dealing with on a PC. When was the last time a driver update broke a game on a console? Ever had to install support software to make a game work well with a particular controller? Issues with overlays and system feature integration? Unexpected performance loss due to a weird configuration? Mysterious DRM malfunction issues? Windows Update gone wrong? Those things (mostly) just don't happen on consoles because it's a much more controlled ecosystem.
- a-dub 5y agoi don't know if it's limitations of the bluetooth protocol, or necessary optimizations in order to maintain battery life, but in my experience most battery operated bluetooth devices seem to have pairing issues. i suspect that it's probably a combination of three things: 1) reliability is hard when on a power budget. if power was free, they'd just always be looking to renegotiate, but since power is limited, they probably are very miserly about this process which leads to getting stuck in states that require power cycling to force retries. 2) interoperability is hard with open standards, especially old standards that are complicated. 3) open standards come with limitations that sometimes cannot be worked around. (this is where i'm surprised apple hasn't just cheated as they usually do when open standards result in ux they find unacceptable, this leads me to believe the problem itself, of distributed consensus between multiple wireless low power devices with potentially noisy links, is actually very hard) when you think about it, the technology behind wireless earbuds is nothing short of astounding. they're little battery operated wireless two node compute clusters that can literally fit in your ears, stream audio and maintain nearly perfect synchronization when rendering that audio in the most absolute basic use case.
- epolanski 5y agoI can say I have had all of the issues listed in the post with three different bluetooth headphones. Random disconnections, only left or right speaker working, drivers issue on anything that was not an android phone, having to turn off bluetooth on phone when using on pc, having to deactivate phone and mic to boost bandwidth for audio (night and day difference). I don't think I will ever buy bluetooth earbuds or headphones again, also because those devices are terrible for the environment.
- ivanvanderbyl 5y agoIt's amazing that these issues are exactly the same on both Airpods Pro and Max. You'd think the Max would have a better software stack given the claimed sound improvements.
- Tycho 5y agoMost ridiculous bug I’ve encountered is that if you have Notes open in list view and with an external monitor, it will consume 100% CPU non-stop, killing the battery life and overheating the Macbook Pro and eventually physically damaging the device (screen connection fails).
- anothernewdude 5y agoI enjoy my wired headphones. The annoyances I face are one laptop without a headphone port. That's it.