Let's be clear about this: the purpose of these models is to cut costs, not to accurately gauge what was said. Many business models based on user generated con

Let's be clear about this: the purpose of these models is to cut costs, not to accurately gauge what was said. Many business models based on user generated content wouldn't be possible if the businesses had to pay minimum wage to people for moderating that content. Using an AI model, no matter how broken, allows them to seem more concerned than if they were just relying on an old-school word filter without doing any actual due diligence.