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For a more technical example: I think a lot of us have come across systems that seemed weird so we ask "what the fuck were they thinking, this sucks". A lot of
by solarkraft 5y ago
For a more technical example:
I think a lot of us have come across systems that seemed weird so we ask "what the fuck were they thinking, this sucks". A lot of times this leads to frustration and the urge to rebuild.
And it's all because the reasons for it being that way aren't clear (hey, documentation is important). More often than not, the reasons for a particular decision are sound and, if given, can foster acceptance and appreciation.
- tpoacher 5y agoTotally different context. Explaining decisions in a documentation setting is wholly appropriate, and completely unrelated to what the author is arguing here, which is people are not entitled to an explanation why their request is declined, when the main point of the explanation is to better enable coaxing an agreement. I see no realistic scenario where proper documentation would make a downstream developer pick up the phone and ask for favours.