13 ms·
> Also, I sincerely have no clue how a password manager could be so expensive. Last time I checked, the excellent KeePassXC was still free open source and devel
by baryphonic 5y ago
> Also, I sincerely have no clue how a password manager could be so expensive. Last time I checked, the excellent KeePassXC was still free open source and developed by volunteers in their free time.
Because 1Password is easy enough to use that my wife and I can share a family plan without her getting frustrated. If one of us has a login the other needs, we can easily share it. When I evaluated KeePass, the Wife-Acceptance Factor (WAF) was not there, though maybe it's improved.
- textcortex 5y agoI think VCs are also making their decisions based on that “WAF” factor.
- bradwood 5y agoI had the exact same experience... So I upgraded my wife.
- deleted 5y ago[deleted]
- api 5y agoNerds continue to fail to grasp the value of UI/UX. This has always been why FOSS and similar solutions have failed to compete in the market in spite of being "free" and often technically superior. UI/UX is everything. Apple became the most valuable company in history on the back of UI/UX alone. Their tech is decent but not that much better than anyone else's, but their stuff is at least marginally easier to use and that's worth more than the GDP of quite a few countries combined. The importance of user experience is only growing as the world becomes more and more time poor and we move more and more into an "attention economy." Saving seconds counts. If it doesn't work instantly it's broken, period. Here's two ways I can explain it: (1) If you value your time at $100/hour and you have to spend one hour a month maintaining something "free," that free thing costs $100/month. That's fairly expensive. It only makes sense to do this if you have a lot of surplus time on your hands. (2) If you have ten million users and make a UI/UX improvement that saves them one minute a month and you value their time at an average of $50/hour, you just created about $8.3 million in value since that's the value of the time you just saved. A rule of thumb that I use is that every step required to do something halves adoption. So if you have a 10 step install process, only 1 out of 1024 people who look at your product will make it to trying it. Every developer needs to have "user experience is everything" tattooed on their forehead.
- Sytten 5y agoI made the same argument below but I was downvoted to hell. Bitwarden is not an alternative to 1Password that passes the wife/parent/elder test because the UX is so bad they need to call me everytime something isnt exactly working as before.
- api 5y agoYou were downvoted to hell because nerds continue to refuse to understand this. At this point it's flat out denialism. This refusal to understand UI/UX goes way way back in hacker culture: http://catb.org/jargon/html/P/point-and-drool-interface.html http://catb.org/jargon/html/P/point-and-drool-interface.html This seems to be a general characteristic of enthusiasts. To design a good car for people other than car enthusiasts, you have to hate cars or at least be able to place oneself in the shoes of someone who hates cars. People who don't love cars want a car that makes them think about cars as little as possible. The purpose of a car is to carry you from one point to another, not to make you spend time on cars.
- Gracana 5y agoMaybe name-calling and suggesting they should be mutilated isn't enough. What's your next step?
- api 5y agoThere isn't one. I will continue to say this, people will continue to ignore it, and the computing ecosystem for the average person will continue to be locked down by corporations that do not ignore it. Free, open, and privacy respecting technology will remain irrelevant outside enthusiast techie circles. It's a bit like climate change. Scientists will warn, people will ignore, and then we will abandon Miami and will probably blame the scientists.
- mjmsmith 5y agoHaving "tattooed on their forehead is a metaphor" tattooed on their forehead?
- npteljes 5y agoDid you try BitWarden? I haven't yet, but it's supposed to be basically a FOSS alternative to LastPass / 1Password.
- sdoering 5y agoThe only downside is that I can't currently use my privately hosted instance as passwd safe with the chrome browser extension. This only works for the hosted version. So I can't habe autofill, automatic saving of new/changed passwords and password creation and also use the same vault for the mobile app (Android). The mobile app can access the self hosted vault without any issue. I would love to fully migrate to self hosted bitwarden, but the browser extension irks me. Maybe it is possible and I am just too dumb to find the solution.
- wise0wl 5y agoUse Vaultwarden. I use that, and it works wonderfully.
- erinnh 5y agoI dont have any Chrome browser to test, but this has always been possible with the Firefox extension, so Id be surprised if it wasnt possible. There is a small cog in the top left side where you can change the URL to use when you login, in case you simply overlooked it.
- 5y ago
- schleck8 5y agoWhat about Bitwarden? Open source and has a free plan for two people. The family plan includes one more seat than 1password and costs 20 € less per year
- alexdrue 5y agoStrongly agree with this one. We tend to use Bitwarden and it helps me without any problems at all.
- codethief 5y ago> When I evaluated KeePass, the Wife-Acceptance Factor (WAF) was not there, though maybe it's improved. How about you share one KeePass file for all shared passwords and keep another one for your personal ones? KeePassDX on Android can easily handle multiple files. I agree, it's not a perfect solution but it's rather low-tech and something the layperson might still understand.
- bognition 5y ago"That sounds like 1 password with extra steps!"
- ssully 5y agoI use KeePass everyday and I really love it. But I would never recommend it to a non-technical person over something like 1Password or Bitwarden. It's a great piece of software, but the user experience is about 15 years in the past.
- codethief 5y agoHave you tried KeePassXC?
- bognition 5y agoI've had the exact same experience. It took me about 5 minutes to teach my partner how to use 1Password and its been years since I had to help them use the app. I've stopped worrying about password re-use or compromise. Now I'm teaching my kids to use it and they love it b/c they dont have to make up or remember passwords. Yes there are other technically equivalent options but the fact I can get it setup on an iOS device in seconds and trust its used is worth every penny.
- pier25 5y ago> b/c they dont have to make up or remember passwords The same could be said about any password manager though
- lolinder 5y agoNot if they can't figure out how to install it or use it.
- rjzzleep 5y agoMy wife uses KeepassXC and KeepassAndroid now and syncs it with her own Dropbox. But yes, 1Password takes a lot less time for people to get used to. But to some extent it took her compromised passwords to finally start using everything.
- mox1 5y agoAgreed, Keepass file synced on Google Drive. Using this for 4+ years now with 0 issues. Syncs across desktop (Keeweb), Android (keepassAndroid) and ioS (StrongBox). Takes 5-10 seconds to sync. Also zero need to give any application permissions to access my Google Account. Using native google drive apps on all services to sync the file (just using file picker dialogs with drive app installed). Got my non tech parents setup on this. 0 questions asked once I set it up. Also have my partner and I on the same setup...just works.
- rahimnathwani 5y agoF-Droid lists at least 4 Keepass-compatible password managers (KeePassDX, KeePassDroid etc.). Is there one which is best for most users?
- InvaderFizz 5y agoThere is the WAF. There is also the part where when I evaluated KeePassXC two months ago, the browser plug-in would constantly desync and require a full page refresh and entering my master password. With 1Password, I also have to reauthenticate all the time, but unlike KeePass, TouchID works.
- yborg 5y agoTouchID works fine for me in KeepPassXC. You have to turn on the option.
- vagrantJin 5y ago> Because 1Password is easy enough to use that my wife and I can share a family plan Haha. I'm pretty sure browsers build this feature in.
- a5aAqU 5y agoI don't think browsers let you share passwords between users or multiple browsers. They probably don't let you store secure notes or add extra data about logins. 1password lets you share passwords with other people, even if they don't have a 1password account.
- red_hare 5y agoI've never seen a "share with family member" feature with a browser storing passwords. Also, this means I and all of my family members need to use the same web browser. Using a 1password family plan is the only way I've been able to wrangle my parents across their slew of iOS, macs, Android, Windows, and Linux machines to stop typing in passwords.
- function_seven 5y agoI’m a single user who needs to have my passwords available on my work laptop (Chrome), my own desktop (Firefox), and my phone (Safari, iOS Apps) No built-in browser password manager will handle that. I’m sure a family with multiple users and half a dozen devices will run into issues as well.
- tibiahurried 5y agoWe use BitWarden and it is free. $620M for a password manager is nuts.
- aweiland 5y agoSame. Works great for my wife and I.
- fredley 5y agoYup. In fact just today my partner was struggling witha problem with 1Password that she uses at work, asking why it wasn't as simple as BitWarden.
- skinnymuch 5y agoThat’s likely because they are used to BW first and was learned at home. This sort of ”phenom” happens all the time and is not only about the actual product. There will be exact examples of the opposite happening.
- dahart 5y agoBitWarden is not free if you compare apples to apples, and sign up for the same features including cloud hosting, 2FA, and family or enterprise accounts. $620M isn’t for a password manager, it’s financing for a business with an enormous and growing user base.
- TaXaZ 5y agoBitwarden is free for individuals and couples. So, it's free user-friendly (WAF!!) wise [0] in comparison to 1pass [1]. But much more important thing is the fact that bitwarden is open source and 1pass not. Closed source is deal-breaker for me. [0] https://bitwarden.com/pricing/ https://bitwarden.com/pricing/ [1] https://1password.com/teams/pricing/ https://1password.com/teams/pricing/
- wutwutwutwut 5y ago
- TheCondor 5y agoCopy that, on the family plan, works on all the devices that need it. We trust their shared vault technology enough. 1password is compelling. Not sure it's a billion dollar thing but it's good.
- leokennis 5y agoThis exactly. "Selling" a password manager to a non-tech person who either uses the same password everywhere or someone who writes weak passwords on post-its is a hard sell. It's a lot of added complexity and more importantly, a different way to think about passwords: you no longer know any of your passwords, except one for the password manager itself. 1Password does a pretty good job of this; as a user I do not need to worry about syncing the database, keeping an app up to date (the website is always up to date) etc.
- gonehome 5y agoYes - 1Password is excellent and in the rare class of applications that actually ships new features that are both unexpected and useful!
- lkxijlewlf 5y ago
- viscanti 5y agoSame thing with email. Everyone COULD run their own email server but it's pretty clear most people don't want to. We also see it with tech companies running their own servers. Again they COULD runt heir own hardware (and some do) but it's pretty clear most companies don't want to. There are decades of examples of where people could run something themselves and having very strong preferences for using a centralized and more user friendly alternative. I don't know why we'd expect it to be any different here.
- fshee 5y agoI wouldn't assume the phrase is casting a value judgement. I hear the phrase from time to time in aviation. "Have to sell the first plane" / "Doesn't pass the WAF" / "Wife thinks owning two planes it too expensive." I have no reason to believe these folks are not in a loving relationship. Nothing to do with intelligence.
- 4ggr0 5y agoIf I may chime in, and sorry for acting like an annoying dude, but I also really dislike the term WAF. Of course the term makes sense if we look at IT and the world historically, but I don't get why in 2021 we still have to act like wives are tech illiterate by default, and also, what about women in IT who have tech illiterate husbands.
- bigyikes 5y agoSounds like the Lkxijjlewlf Acceptance Factor (LAF) is also very low. You have something in common with the parent’s wife! The parent did no shaming; as you pointed out it’s extremely reasonable to not want to jump through hoops. Any shame is projected by yourself.
- kdmccormick 5y agoYeah, GP's acronym ain't great. But if you sub out "wife" for "significant other" or just "family" then you have to admit that this is a real phenomenon. I use pass [0]. To me, it is the best password manager that I've ever used. Command-line-first, free & open source, built on git... it's great, and suits all my needs. From the perspective of someone who spends most of their day behind a CLI, it is "simple" and "just works" more than anything else. But it's not going to work for my significant other, who is very intelligent but isn't a software engineer. They're not going to learn git so that they can manage passwords, and the app doesn't abstract away git enough for them to avoid needing learning it. Hence, despite its merits, it fails the "SO acceptance factor" or whatever you want to call it. [0] https://www.passwordstore.org/ https://www.passwordstore.org/
- halostatue 5y agoMy wife and I have used 1Password for years. I have, since the family plan was first introduced, also gotten my aging parents on the plan (so my brother and I — both _far_ from where my parents live — can assist when required) and my brother. My wife has shifted from merely using 1Password to advocating the use of password managers in general and 1Password in specific (she had a letter read by Peter Mansbridge on his podcast a couple of months ago where she did exactly that).
- fxtentacle 5y agoI agree with you that the 1Password UI is superior. I also didn't mean to imply that KeePassXC would be equal in every regard. That said, feature-wise, both of them solve the same problems for me. But do you believe 7000 years of work is a realistic estimate for how much effort is needed for KeePassXC to catch up? I don't.
- ryall 5y agoIt's funny you mention WAF because that's exactly what kept me away from 1password. I loved almost everything about 1P but their reluctance to authenticate with keychain means it's a PITA for me, and an absolute deal breaker for my wife. Has this changed or do you still have to enter your 1P password every time you log in or your session times out?
- PascLeRasc 5y agoI'm using KeePassXC on my work computer and it takes around 30 minutes of maintenance every two weeks when the browser extension can't find the desktop app or bare functionality like "copy password" stops working and I need to reinstall.