3 ms·

I was exaggerating a bit for effect. I consider my time for a day off work, travel to court, preparation, irritation, etc more than the value of the TV, and th

I was exaggerating a bit for effect. I consider my time for a day off work, travel to court, preparation, irritation, etc more than the value of the TV, and they probably wouldn't pay me damages for those things. The point is that I shouldn't have to do that as an individual for every purchase. We need a blanket rule that they can't remotely modify purchased items in a way that cannot be rolled-back by the consumer to the functionality at the time of purchase.

db48x 5y ago
I agree with you there, but you won’t get it if you don’t force them to refund you. Things will just continue as they are.
amelius 5y ago
Just buy the company-tethered stuff and return it. It's your right as a consumer, and one of the few ways to take action and make it hurt.
- brokenmachine 5y ago
  I can't just automatically return stuff. I'm in Australia. Although we're covered by what I consider to be pretty good consumer guarantees, you can still only demand a refund in the case of a "major problem" with the product. I don't think simply being unhappy with it connecting outside would qualify, although IMO it should. https://www.consumer.vic.gov.au/products-and-services/refunds-repairs-and-returns/guarantees-that-apply-automatically https://www.consumer.vic.gov.au/products-and-services/refund... What are the rules on returning stuff where you are? Can you just buy a TV, use it for 6 months, and return it no questions asked? If so, it sounds ripe for abuse, and surprisingly lenient especially if it's the US where I thought there were much less consumer guarantees.
  - db48x 5y ago
    It depends on the retailer, but probably you won’t be able to return it for a refund. You should attempt it though, or at least be able to present the retailer’s return policy as evidence in small–claims court.

3 ms·

I was exaggerating a bit for effect. I consider my time for a day off work, travel to court, preparation, irritation, etc more than the value of the TV, and th

by brokenmachine 5y ago

db48x 5y ago
I agree with you there, but you won’t get it if you don’t force them to refund you. Things will just continue as they are.
amelius 5y ago
Just buy the company-tethered stuff and return it. It's your right as a consumer, and one of the few ways to take action and make it hurt.
- brokenmachine 5y ago
  I can't just automatically return stuff. I'm in Australia. Although we're covered by what I consider to be pretty good consumer guarantees, you can still only demand a refund in the case of a "major problem" with the product. I don't think simply being unhappy with it connecting outside would qualify, although IMO it should. https://www.consumer.vic.gov.au/products-and-services/refunds-repairs-and-returns/guarantees-that-apply-automatically https://www.consumer.vic.gov.au/products-and-services/refund... What are the rules on returning stuff where you are? Can you just buy a TV, use it for 6 months, and return it no questions asked? If so, it sounds ripe for abuse, and surprisingly lenient especially if it's the US where I thought there were much less consumer guarantees.
  - db48x 5y ago
    It depends on the retailer, but probably you won’t be able to return it for a refund. You should attempt it though, or at least be able to present the retailer’s return policy as evidence in small–claims court.