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I recently come across a similar question on Reddit. While I can't offer the company perspective I can offer a maintainer perspective: https://www.reddit.com/r

• tailspin2019 5y ago
  Great comment and very interesting to read your perspective on it. Really if we’re honest, any company using Bookstack should be able to afford to chuck you $20/month or something (barring perhaps one-person bootstrapped startups). It’s likely red tape, bureaucracy and the internal culture that prevents this more than financial means. And especially so if support demands are being made of you!
  • Aeolun 5y ago
    Yeah. The reason we’re running a lot of our own open source stacks is that getting anything officially approved has to go through multiple layers of bureaucracy and approvals. Getting approval to throw an open source project some money is likely to be even crazier (probably not a concept they ever imagined).
  • robjan 5y ago
    It's easier if you create some value added service like "premium support" or an Active Directory integration plugin then charge for that.