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I dutifully entered everything they asked for, because, you know, they're Equifax and they undoubtedly have it already. Then they said I needed a "verification

I dutifully entered everything they asked for, because, you know, they're Equifax and they undoubtedly have it already. Then they said I needed a "verification code" and gave me the option of half a dozen phone numbers and email addresses to choose from... none of which remotely resembled anything I've ever had (the email addresses all contained my surname and appeared to be randomly generated). When I clicked the "none of these work for me" link at the bottom, I was presented with: "Sorry, We are unable to log you in. Your account is temporarily disabled. Accounts may be disabled when you attempt to log in with incorrect information or fail to complete a security challenge."

myself248 5y ago
Same here. Great. I wonder what other lies they believe about me. On the one hand, I'm probably glad the data is shit? But on the other hand, folks consuming the data might not understand that.
- andreyf 5y ago
  Was the email they offered to send the code to f**k@corpdomain.com? I tried this with my current and former employer and got seemingly the same email username "f**k", and seemingly random phone numbers. Another long-time employer had no email at all. Definitely seems they're just making things up.
- gfody 5y ago
  we ought to be able to "correct" our own data and mislead anything seeking an advantage
theanti9 5y ago
This happened to me as well. bunch of random @yahoo addresses (I don't have one of those) and rando phone numbers, none of which were mine. Welp.... who knows wtf they have in there then, I guess.
- divbzero 5y ago
  Could this indicate past attempts by fraudsters to adopt your identity?
  - andreyf 5y ago
    More likely to be a fake match so that people can't check whether records are in their database.
llama052 5y ago
Same problem here, really shows how good their security and data gathering is.
Banditoz 5y ago
For me, the domain at the end of the email it wanted to send a verification code to seemed to belong to my company.
pugworthy 5y ago
Also me with this issue.
AareyBaba 5y ago
You entered data in a pop-up frame - how are you confident it is Equifax that you were providing your SS and birthday ?

myself248 5y ago

Same here. Great. I wonder what other lies they believe about me. On the one hand, I'm probably glad the data is shit? But on the other hand, folks consuming the data might not understand that.

andreyf 5y ago
Was the email they offered to send the code to f**k@corpdomain.com? I tried this with my current and former employer and got seemingly the same email username "f**k", and seemingly random phone numbers. Another long-time employer had no email at all. Definitely seems they're just making things up.
gfody 5y ago
we ought to be able to "correct" our own data and mislead anything seeking an advantage

theanti9 5y ago

This happened to me as well. bunch of random @yahoo addresses (I don't have one of those) and rando phone numbers, none of which were mine. Welp.... who knows wtf they have in there then, I guess.

divbzero 5y ago
Could this indicate past attempts by fraudsters to adopt your identity?
- andreyf 5y ago
  More likely to be a fake match so that people can't check whether records are in their database.

llama052 5y ago

Same problem here, really shows how good their security and data gathering is.

Banditoz 5y ago

For me, the domain at the end of the email it wanted to send a verification code to seemed to belong to my company.

pugworthy 5y ago

Also me with this issue.

AareyBaba 5y ago

You entered data in a pop-up frame - how are you confident it is Equifax that you were providing your SS and birthday ?