6 ms·

The worst part about Clearview is there is no way to easily opt-out if you do not live in California or Illinois. I wrote Clearview an email a long time ago sa

The worst part about Clearview is there is no way to easily opt-out if you do not live in California or Illinois. I wrote Clearview an email a long time ago saying I would like my data removed. They asked for my ID to verify who I was. Clearview responds saying thanks for sending your ID, but you aren’t a California resident so we don’t have to remove your data. I wrote follow up emails still asking if they could consider removing it. After my follow up email, they just stopped responding. It’s been months now and no word back. I get that they have no legal obligation to, but they should provide people a way to opt-out in other states. It felt like a bait and switch to ask for my personal information then just ghost me. However, I guess nobody can expect Clearview to be a moral company.

hermitdev 5y ago
In Illinois, one has to opt in for biometric collection, not opt out. If they have anything on me, they're already breaking the law.
staplers 5y ago
Not to mention you gave them even more (highly sensitive) personal data about yourself.
- Ephil012 5y ago
  Typically with these types of requests it isn’t abnormal to have to give over an ID. I don’t like the idea of doing it, but usually it’s the only way to do it. Even if you’re a California resident, you’re forced to upload your ID to remove data. It is kind of a no-win scenario. Either they keep your facial data or you give over highly sensitive data to get the facial data removed. I only did it because it seemed initially they were willing to remove the facial data (despite their very delayed response).
deleted 5y ago
[deleted]
sneak 5y ago
Rent a cheap place in California or in the EU. Establishing second residence isn't that expensive.
- Scoundreller 5y ago
  Is clear view requiring people to live in California or the EU for California/EU rights to apply?? Those state’s rights should apply for anyone present in those states (and possibly airspace) unless they idiotically wrote their laws.
  - Ephil012 5y ago
    Yes, Clearview requires it. Technically, the laws can only cover residents of those areas so that is how Clearview is able to require residency.
- landemva 5y ago
  I like this idea of residing in CA - for a weekend or whatever on a yearly trip. What about not having an ID?
- EVa5I7bHFq9mnYK 5y ago
  And pay CA income taxes. And pay exit tax in case you want to leave.
  - sneak 5y ago
    You only need to pay CA income taxes on CA income. If it is your second/vacation home and you don't earn money there, your tax home is obviously elsewhere, while still being a legal CA resident.
6gvONxR4sf7o 5y ago
I wrote them an email saying I would like my data removed (I’m a california resident) and they asked for more data to help them remove me (a photo or something). It felt so backwards. Like they need to enter me into the database to ensure they don’t enter me into the database? If complying with the law results in paradoxes like that, the business doesn’t seem like it should be legal. I never sent them the photo.
- Ephil012 5y ago
  Yeah same, it feels very backward to me. I mean I can get that they want an ID to make sure you aren’t filing a request on someone else’s behalf without them knowing. Still, it is a bit disturbing they need an ID. Supposedly they don’t do anything with the ID info, but you never know I guess. I sent the ID picture in hopes they’d remove the facial data, because they did for others. However, when they denied removing the data I instantly regretted sending the picture. A bit of a stupid move on my part to be honest.
- buildbot 5y ago
  I requested they remove any images they may have of me as well, and got the same response, even though I pointed out that quite a few of the images of me are self hosted, all rights reserved, and they don't have permission to do anything but view them. They asked me the same thing which is insane, then silence. Like what, am I going to send EVERY headshot I have to them? I can't wait for them to get lawyer nuked.
  - comboy 5y ago
    These are funny from an outsider perspective. - Hi I'm John Smith (...) - Hi John, could you send us your photos? - (...) - EOT
Scoundreller 5y ago
What did your city and state’s regulators think? Just because clearview says fuck off because you’re not in California, your local people may not appreciate the fuck off so much. Also, ask for what clear view has on you, not just removal. Sometimes they’re still obliged to correct any incorrect records even if they don’t have to legally remove them. And don’t email them. Send a letter with a stamp with a CD. That’s how my government responds when I ask them for records.
- Ephil012 5y ago
  That’s what’s interesting. My state has a law going into effect soon that covers requesting the removal of facial data, but at the moment it hasn’t started yet. Presumably once it goes into effect, Clearview would be legally obligated to remove my data. Also, forgive me for asking this dumb question, but what do you mean by send a letter with a CD? What does CD stand for? Is it some kind of certificate of receipt? I tried looking it up, but didn’t find much about it. Also, in terms of asking what they have on me, I have basically been unable to have any communication with them. Others seem to have the same issue. In general, Clearview takes months to respond to any sort of email (at least for me). I sent one semi-recently from a different email address. Hopefully they respond to that.
  - zie 5y ago
    I assume they mean certified delivery: https://faq.usps.com/s/article/What-is-Certified-Mail https://faq.usps.com/s/article/What-is-Certified-Mail
    - Scoundreller 5y ago
      Nope, compact disc. It’s really annoying since none of my computers have one and even a PlayStation can’t open pdfs. But these are recipient problems. And yeah, they even do it for 4mb files. Sometimes even with a custom sticker label. And they send me emails to say they’ve sent the records in the mail. Though recorded/certified delivery is a good idea too.
  - deleted 5y ago
vultour 5y ago
That’s hilarious, that ID is part of your file now.
ls15 5y ago
> The worst part about Clearview is there is no way to easily opt-out if you do not live in California or Illinois. That obviously has a scammy vibe. If only Californians can opt out, then why is their database and their business not limited to California?

hermitdev 5y ago

In Illinois, one has to opt in for biometric collection, not opt out. If they have anything on me, they're already breaking the law.

staplers 5y ago

Not to mention you gave them even more (highly sensitive) personal data about yourself.

Ephil012 5y ago
Typically with these types of requests it isn’t abnormal to have to give over an ID. I don’t like the idea of doing it, but usually it’s the only way to do it. Even if you’re a California resident, you’re forced to upload your ID to remove data. It is kind of a no-win scenario. Either they keep your facial data or you give over highly sensitive data to get the facial data removed. I only did it because it seemed initially they were willing to remove the facial data (despite their very delayed response).

deleted 5y ago

[deleted]

sneak 5y ago

Rent a cheap place in California or in the EU. Establishing second residence isn't that expensive.

Scoundreller 5y ago
Is clear view requiring people to live in California or the EU for California/EU rights to apply?? Those state’s rights should apply for anyone present in those states (and possibly airspace) unless they idiotically wrote their laws.
- Ephil012 5y ago
  Yes, Clearview requires it. Technically, the laws can only cover residents of those areas so that is how Clearview is able to require residency.
landemva 5y ago
I like this idea of residing in CA - for a weekend or whatever on a yearly trip. What about not having an ID?
EVa5I7bHFq9mnYK 5y ago
And pay CA income taxes. And pay exit tax in case you want to leave.
- sneak 5y ago
  You only need to pay CA income taxes on CA income. If it is your second/vacation home and you don't earn money there, your tax home is obviously elsewhere, while still being a legal CA resident.

6gvONxR4sf7o 5y ago

I wrote them an email saying I would like my data removed (I’m a california resident) and they asked for more data to help them remove me (a photo or something). It felt so backwards. Like they need to enter me into the database to ensure they don’t enter me into the database? If complying with the law results in paradoxes like that, the business doesn’t seem like it should be legal. I never sent them the photo.

Ephil012 5y ago
Yeah same, it feels very backward to me. I mean I can get that they want an ID to make sure you aren’t filing a request on someone else’s behalf without them knowing. Still, it is a bit disturbing they need an ID. Supposedly they don’t do anything with the ID info, but you never know I guess. I sent the ID picture in hopes they’d remove the facial data, because they did for others. However, when they denied removing the data I instantly regretted sending the picture. A bit of a stupid move on my part to be honest.
buildbot 5y ago
I requested they remove any images they may have of me as well, and got the same response, even though I pointed out that quite a few of the images of me are self hosted, all rights reserved, and they don't have permission to do anything but view them. They asked me the same thing which is insane, then silence. Like what, am I going to send EVERY headshot I have to them? I can't wait for them to get lawyer nuked.
- comboy 5y ago
  These are funny from an outsider perspective. - Hi I'm John Smith (...) - Hi John, could you send us your photos? - (...) - EOT

Scoundreller 5y ago

What did your city and state’s regulators think? Just because clearview says fuck off because you’re not in California, your local people may not appreciate the fuck off so much. Also, ask for what clear view has on you, not just removal. Sometimes they’re still obliged to correct any incorrect records even if they don’t have to legally remove them. And don’t email them. Send a letter with a stamp with a CD. That’s how my government responds when I ask them for records.

Ephil012 5y ago
That’s what’s interesting. My state has a law going into effect soon that covers requesting the removal of facial data, but at the moment it hasn’t started yet. Presumably once it goes into effect, Clearview would be legally obligated to remove my data. Also, forgive me for asking this dumb question, but what do you mean by send a letter with a CD? What does CD stand for? Is it some kind of certificate of receipt? I tried looking it up, but didn’t find much about it. Also, in terms of asking what they have on me, I have basically been unable to have any communication with them. Others seem to have the same issue. In general, Clearview takes months to respond to any sort of email (at least for me). I sent one semi-recently from a different email address. Hopefully they respond to that.
- zie 5y ago
  I assume they mean certified delivery: https://faq.usps.com/s/article/What-is-Certified-Mail https://faq.usps.com/s/article/What-is-Certified-Mail
  - Scoundreller 5y ago
    Nope, compact disc. It’s really annoying since none of my computers have one and even a PlayStation can’t open pdfs. But these are recipient problems. And yeah, they even do it for 4mb files. Sometimes even with a custom sticker label. And they send me emails to say they’ve sent the records in the mail. Though recorded/certified delivery is a good idea too.
- deleted 5y ago

vultour 5y ago

That’s hilarious, that ID is part of your file now.

ls15 5y ago

> The worst part about Clearview is there is no way to easily opt-out if you do not live in California or Illinois. That obviously has a scammy vibe. If only Californians can opt out, then why is their database and their business not limited to California?