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My take away (as westerner with zero direct Japanese culture exposure) from the comment you’re replying to was that in Japan, companies are incentivized to take
by eof 5y ago
My take away (as westerner with zero direct Japanese culture exposure) from the comment you’re replying to was that in Japan, companies are incentivized to take on some measure of ownership and voluntary restitution, because there is some legal notion in Japan around “honest mistakes not being litigable if they are genuinely rectified.”
- Aeolun 5y agoI think it’s more that legal measures would not be employed, rather than that they are legally unactionable. You could have an uphill battle against an unsympathetic judge in front of you if you sue anyway though.
- gowld 5y agoIn the US "genuinely rectified" is the standard for civil suit ("actual damages" for negligence, and "specific performance" or monetary equivalent for contracts). Punitive damages are added only for malicious intent. The reason many US companies don't apologize is because they don't want to make restitution, and can get away without paying.