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The point is that they don't have to wait for some state bureaucracy full of dolts to settle a complicated custody dispute in order to figure out who owes what.
by throwaway0a5e 5y ago
The point is that they don't have to wait for some state bureaucracy full of dolts to settle a complicated custody dispute in order to figure out who owes what.
- toomuchtodo 5y agoPeople give the IRS a lot of grief, but they do their best (imho) to provide reasonable guidance in edge cases to ensure compliance with statute they didn't write. Edit: @toolz: I can both be satisfied how they provide customer service and dissatisfied that they were in bed with Intuit preventing obsoleting commercial tax prep services. Nuance! (HN throttled, had to reply here to your comment)
- culturestate 5y agoI'd imagine there's some regulatory purpose for this, but really the IRS just does what every well-functioning customer support team should be doing - maintaining an extensive customer-driven FAQ. When someone asks a question that requires clarification, they go get the answer through whichever channel(s) are required, then they not only respond directly to the customer (taxpayer) but they also format the response for public consumption. If more companies treated documentation this way, life would be a whole lot easier.
- toolz 5y agoOther countries get a bill in the mail for how much taxes are owed. It's entirely reasonable to be disappointed with the IRS.
- adventured 5y ago> Other countries get a bill in the mail for how much taxes are owed. It's entirely reasonable to be disappointed with the IRS. No it's not. The IRS didn't make it that way, Congress did (bought and paid for by Intuit & Co.).
- toolz 5y agoWasn't trying to suggest you should be dissatisfied with everything about the IRS, but it seemed you were implying the IRS shouldn't get "a lot of grief", which in my opinion they should.