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'Hard' skills from working as a McDonald's cashier remain relevant beyond restaurant business. 1. Understanding customer relationships 2. Creativity on the jo
by temporalparts 5y ago
'Hard' skills from working as a McDonald's cashier remain relevant beyond restaurant business.
1. Understanding customer relationships
2. Creativity on the job: figuring out how to deal with edge cases for positive outcomes that were not in the corporate training manuals.
3. Understanding highly optimized and dynamic ordering systems, a workflow systems engineering marvel for delivering hot food fast.
4. Create financial wealth above and beyond most PhD students.
- tomrod 5y agoAs someone who spent time in both worlds, true except (4). Personal knowledge capital investment has higher expected returns.
- hiptobecubic 5y agoOnly if you eventually cash out.
- yummypaint 5y agoSame here. There is something about practicing customer service in a human-facing job that conditions ones mind for immediate agressive problem solving.
- rovr138 5y agoSpecially if you add a timer and need to solve things quickly before you're the problem.
- dekhn 5y agoThe one thing I learned as a mcdonald's cashier was how to compute change from a $20 in my head, quickly. There was nothing about the workflow system of my mcdonalds that delivered hot food fast. There was a ton of inefficiency in it. I made a number of recommendations to my manager who told me I needed to attend Hamburger University lectures of why what McDonalds did was so great.
- temporalparts 5y agoIf you got a PhD from Hamburger University, you'll have even more 'Hard' skills!
- MeinBlutIstBlau 5y ago