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> at a significantly higher price you didn't have a screenshot, printout, or email with the reserved price clearly indicated? (on second thought, car rentals,
by listenallyall 5y ago
> at a significantly higher price
you didn't have a screenshot, printout, or email with the reserved price clearly indicated? (on second thought, car rentals, especially at airports, generally have a huge markup due to airport facility fees, service fees, and local taxes -- but even that should have been clearly displayed on the confirmation you received at the time you made the reservation).
- 1123581321 5y agoI'm guessing he didn't reserve it and just showed up as a walk-in. I could see someone new to renting cars doing that, but it's a good way to pay a premium for urgency and suffer luck of the draw. Anyone experienced should know better as online reservations lock in the price, often at a discount, and guarantee the vehicle size or larger without paying more for the larger vehicle.
- listenallyall 5y ago> I'm guessing he didn't reserve it perhaps, although he said "booked" 3 times.
- 1123581321 5y agoTrue. Must have been a hole-in-the-wall local place if he actually booked it. I don't know why he wouldn't have pulled out the confirmation at the counter, either.
- cowmoo728 5y agoI did have a confirmation email that listed the price and the car, the person behind the counter and the manager said they couldn't honor that deal because the car didn't exist and I had paid the rate for a lower tier of car. If I wanted a car that could fit 4 adults and luggage I had to pay the difference. It was Sixt in downtown Manhattan. Searching for "Sixt bait and switch" returns a fair number of stories and reviews that are similar to my experience.