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> Companies should not be allowed to issue 'punishment' to customers. Why not? Contracts with penalties are very common. Subscriptions should be cancelled whe
by ahtihn 5y ago
> Companies should not be allowed to issue 'punishment' to customers.
Why not? Contracts with penalties are very common.
Subscriptions should be cancelled when an account is banned but it's not obvious to me why there should be a refund. Subscription services usually don't allow for partial refunds when you cancel. If you force companies to refund in case of a ban, you need to force them to allow cancellation at any time with the same refund.
- TomSwirly 5y agoSo let me get this straight. You think a contract where one party can unilaterally cancel, present no evidence to anyone, and keep the money paid is somehow fair and just?
- unyttigfjelltol 5y agoIt goes both ways-- do we think a contract with a fixed guaranteed term can be canceled with refund simply because the consumer decided to violate the terms of service? This is what courts are for, and the fact they aren't involved here is the basic problem.
- LocalH 5y agoThey should be forced to show exactly why a user is banned. This bullshit about "we don't want to let bad actors game the system" is getting old.
- llampx 5y agoWhen TOSs can have any looney language in them and are by definition adhesion contracts, I don't see them as particularly sacrosant.