> but in these times of civil society breakdown My favorite times! I don't think corporate etiquette should be sold as "not being a jerk", nor would it help a

> but in these times of civil society breakdown My favorite times! I don't think corporate etiquette should be sold as "not being a jerk", nor would it help a dying society. A professional elevates the needs of the customer above his own. In other forms of interpersonal conduct that is not recommended. Otherwise, sure. But I believe that a lot of people would be more repelled if conduct is formalized into rules (See the COC wars). It is a form of artificial rule set in favor of something larger, mostly the interests of the respective company.