4 ms·
This doesn't seem to be a rare bug, but intended behavior as hardware components fail: https://www.backblaze.com/safety_frozen.html https://www.backblaze.com/sa
by cloogshicer 5y ago
This doesn't seem to be a rare bug, but intended behavior as hardware components fail: https://www.backblaze.com/safety_frozen.html https://www.backblaze.com/safety_frozen.html
Also, the official solution (checking all backed up files manually) is genuinely awful, even if this were actually a rare bug.
- 1123581321 5y agoI agree about that line in the documentation being too simple (though it shouldn't deter the technical users here.) They should advise to order a backup drive and compare all the files, or provide CLI instructions to check the safety log file against the one-liner. They seem to provide much better, candid support for hardware issues/safety freezes on reddit, based on what others have posted here, which is cool of them. Contacting support should yield similarly complete answers.
- cloogshicer 5y agoI already contacted support and this is the only thing I got so far. They literally told me to manually match all those files. Ordering a drive from them is very expensive if you're not in the US like me.
- 1123581321 5y agoToo bad. Yes, the location does make it rough. There are some funny stories about Backblaze personally delivering an emergency drive to someone in a remote part of the world, but they don't help the median user.