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> Can you acknowledge you've been hit by a rare bug? The service isn't awful. It seems to me that service that can't deal with the bug I'm actually having is a
by JadeNB 5y ago
> Can you acknowledge you've been hit by a rare bug? The service isn't awful.
It seems to me that service that can't deal with the bug I'm actually having is awful, whether that bug is rare or common. As an individual user, I care about my experience, not the statistical aggregate of user experiences. (Generalised 'I' here—this is not my bug.)
- 1123581321 5y agoWell, sure, but in the context of a discussion forum it's less helpful, and usually the goal of writing it publicly is to deter potential happy users. We see this often in software support forums where someone has a rare bug and is offended that others won't stop their usage because of it.