3 ms·
Lot of people making comments about Google and Android here, and I can understand why, but they aren't the only company who make an operating system where Teams
by bartread 5y ago
Lot of people making comments about Google and Android here, and I can understand why, but they aren't the only company who make an operating system where Teams interacts unfavourably with the core OS.
No matter how many Windows updates I install, or how many times I update drivers and firmware, Teams on Windows 10 on my Dell laptop is a very unstable combination. When on video calls it causes problem conditions in the graphics drivers that destabilise Teams, sometimes other applications such as Firefox, and will fairly regularly bluescreen the OS.
Again on video calls it also interacts poorly with Killer WiFi drivers leading to:
- intermittent drop-outs in network connectivity affecting all applications, including Teams (but not other devices on my network),
- total loss of WiFi connection, requiring disable/reenable of my wireless network adapter, and occasionally a machine reboot to resolve
- again, OS bluescreens
These problems only happen during Teams video calls, and most regularly (though not always) after the system has slept and woken at least once since its last reboot.
I'm not even going to dive in to the multitude of application level problems (failing to load calendar, failing to join meetings, breaking copy & paste, and on, and on). My point is that, as much as Google is at fault here, so is Microsoft: Teams is not good software. It is not built with safe interaction with the OS in mind, and it is not well tested.
Feature-wise Teams is far and away ahead of alternatives such as Zoom, and call quality is generally better than some alternatives, such as Google Hangouts, but it's let down by poor engineering and, as I've already said, inadequate testing. In the case of OP, with very serious results.
- taspeotis 5y agoIt sounds more like your GPU is dying, Microsoft have gone so far as to engineer user-mode display drivers that isolate the kernel from instability. The Teams UI probably stresses your graphics card in some unique way. Enable memory dumps and then get one after a bluescreen and run it through windbg.
- bartread 5y agoThanks for the tip. Weird thing is I'm not the only one experiencing these issues with the same model of laptop. Possibly a bad batch, but worthy of further investigation, for sure.
- xondono 5y agoIt is still an OS problem on a phone that Google makes. It’s hard to blame anyone else but Google for this.