6 ms·

Oh FFS, it’s an issue with app/dialer integration based on Android design and permissions. But, I know it’s popular to bash MS. I’m not a teams fan, but this i

Oh FFS, it’s an issue with app/dialer integration based on Android design and permissions. But, I know it’s popular to bash MS. I’m not a teams fan, but this is taking things a tad far. Edit: dialer has been autocorrected to diaper

vladvasiliu 5y ago
I think the issue is that Teams even tries to do this in the first place. If I want to call someone via Teams, I'll fire up Teams. Or maybe add a button in the address book when I search for someone (I've got this on iOS, don't know if it's a thing on Android). But on the dialler? When I'm there, I expect to be using the phone app to actually call the number I'm dialling. So yes, this does seem to me like legitimate MS bashing. Even if the platform allows for this, they shouldn't be using it. Especially if the app is signed-out or otherwise out of order. Of course "it's for the customer experience" somehow, but come on.
- birdman3131 5y ago
  Teams is VOIP. Legally they HAVE to allow for and setup 911 calling.* Yes they royally screwed up. But its not like they could have just ignored Ray Baum Act/ Kari's Law. *I think for non static location devices like cellphones or softphones the law does not kick in for a bit. For deskphones or say a voip phone you take home from work it has been in effect for a while now.
  - bb88 5y ago
    But they don't need to inject themselves in the dialer. I think that's the clear takeaway.
    - birdman3131 5y ago
      How else can they do it? As I understand with android they have to list themselves as a dialer to make and receive calls. Not trying to defend the programming screwup. Just the idea that they can magically send and receive 911 calls without being interfaced somehow with the dialer.
      - vladvasiliu 5y ago
        Can't the app have an internal dialler? They have their own iOS. I seem to remember Whatsapp on Android had this, but it was a long time ago, and I may be mistaken.
        birdman3131 5y ago
        Under the hood I would expect it to still be hooked into the dialer system api that google exposes. Likely this was where the undefined behavior showed up.
    - jmspring 5y ago
      Android allows VOIP apps to register as a dialer. They have allowed this for YEARS. One company I worked with some years back was looking at working with phone vendors who based their phones on Android about replacing the default dialer. It didn't happen, but it was an option even a decade ago. The programming screwup? Yes, that is a Teams thing. I personally wonder if this situation gets even goofier with Work/Personal profiles on Android. It's not something I have looked into. I have a Pixel 5 as my "work" phone and it has the profiles. But I rarely use it for anything but messsaging/Teams meetings/etc.
  - vladvasiliu 5y ago
    > Teams is VOIP. Legally they HAVE to allow for and setup 911 calling.* No-one's saying they shouldn't allow for it. The issue here is they're hijacking an external app, effectively going out of its way to prevent the user from calling 911. So I guess they're in the wrong twice. For the record, no, I don't think this was done on purpose. But it just shows why it's an issue they screw around with things they shouldn't.
    - birdman3131 5y ago
      How else can they do it? As I understand with android they have to list themselves as a dialer to make and receive calls. Not trying to defend the programming screwup. Just the idea that they can magically send and receive 911 calls without being interfaced somehow with the dialer. And its not like they can always pass to the native dialer in all cases. There are plenty of no signal zones with wifi. (And before you say that 911 can use any network when I say no signal I mean exactly that.)
      - shawnz 5y ago
        > they have to list themselves as a dialer to make and receive calls Why would they have to do that? All they need to do is show a keypad and capture the microphone and speakers just like any voice chat application does. Why does any dialer API have to be involved for that?
        zmmmmm 5y ago
        Presumably they want to take advantage of other functionality in the native dialer, and faking out the whole dialer interface will probably produce a huge number of other bugs. It's not unreasonable to integrate with native functions and in most cases we complain about apps that don't do that.
        shawnz 5y ago
        > in most cases we complain about apps that don't do that. In this case I don't think that thinking applies. As I understand those APIs are there so that you can create replacements for the stock dialer app, which is not what Teams is. If that's how it's been designed then I believe it is trying to take on too much responsibility.
  - deleted 5y ago
    [deleted]
bb88 5y ago
Why FFS does an F'ing app need to have access to that, particularly if it's required by many organizations?
- easton 5y ago
  So it can make VoIP calls from your work phone number. Now that nobody has a desk phone, such a thing is needed, especially if you don't want to pay for cell phones for your employees but do want them to get calls.
  - bb88 5y ago
    No, FFS, NO! No app should ever interfere with dialing, ever! If you want to use your VOIP app, use the F'ing VOIP app.
  - midasuni 5y ago
    If you don’t pay for a cell phone what are they running the app on?
IiydAbITMvJkqKf 5y ago
This is legitimate microsoft bashing. This bug implies that the teams app at the very least observes every phone number being dialed. As a 100% remote worker, this issue is completely unacceptable. Teams should have zero involvement in SIM dialing. And Android is defective too, a user app should not have this level of access.
alfiedotwtf 5y ago
> Based on our investigation we have been able to reproduce the issue under a limited set of circumstances. We believe the issue is only present on a small number of devices with the Microsoft Teams app installed when the user is not logged in, and we are currently only aware of one user report related to the occurrence of this bug. We determined that the issue was being caused by unintended interaction between the Microsoft Teams app and the underlying Android operating system. Because this issue impacts emergency calling, both Google and Microsoft are heavily prioritizing the issue, and we expect a Microsoft Teams app update to be rolled out soon Let me zoom in... > we expect a Microsoft Teams app update to be rolled out soon Seems like a Microsoft issue to me.
- xvector 5y ago
  > Seems like a Microsoft issue to me. Amazed that you managed to draw this conclusion! It doesn't matter what apps I have installed and what they do, NOTHING should prevent me from getting a 911 call out if I have battery and coverage.
- PeterisP 5y ago
  It's a Google issue no matter what. No matter what Microsoft did in their Teams app, the fact that it was (and still is!) possible is a critical flaw in Google code which Google has the duty to fix ASAP. The problem is not fixed until it is impossible for 911 calling to break even if the old Microsoft Teams app is used, and until emergency calling is certain to work even if someone else intentionally made a malicious app trying to hijack 911 in a similar manner. I mean, that's literally a top priority without compromise - if it turns out that for some reason they can't implement third party dialing in a way that ensures proper handling of emergency calls even in the presence of buggy or even actively malicious third party apps, then an acceptable solution would be to kill all third party dialing; there is no permissible tradeoff whatsoever between features and emergency calling.
- mavrc 5y ago
  > Seems like a Microsoft issue to me. except that any app could do this, and it just happens to be Teams that did.
- 5y ago

vladvasiliu 5y ago

I think the issue is that Teams even tries to do this in the first place. If I want to call someone via Teams, I'll fire up Teams. Or maybe add a button in the address book when I search for someone (I've got this on iOS, don't know if it's a thing on Android). But on the dialler? When I'm there, I expect to be using the phone app to actually call the number I'm dialling. So yes, this does seem to me like legitimate MS bashing. Even if the platform allows for this, they shouldn't be using it. Especially if the app is signed-out or otherwise out of order. Of course "it's for the customer experience" somehow, but come on.

birdman3131 5y ago
Teams is VOIP. Legally they HAVE to allow for and setup 911 calling.* Yes they royally screwed up. But its not like they could have just ignored Ray Baum Act/ Kari's Law. *I think for non static location devices like cellphones or softphones the law does not kick in for a bit. For deskphones or say a voip phone you take home from work it has been in effect for a while now.
- bb88 5y ago
  But they don't need to inject themselves in the dialer. I think that's the clear takeaway.
  - birdman3131 5y ago
    How else can they do it? As I understand with android they have to list themselves as a dialer to make and receive calls. Not trying to defend the programming screwup. Just the idea that they can magically send and receive 911 calls without being interfaced somehow with the dialer.
    - vladvasiliu 5y ago
      Can't the app have an internal dialler? They have their own iOS. I seem to remember Whatsapp on Android had this, but it was a long time ago, and I may be mistaken.
      - birdman3131 5y ago
        Under the hood I would expect it to still be hooked into the dialer system api that google exposes. Likely this was where the undefined behavior showed up.
  - jmspring 5y ago
    Android allows VOIP apps to register as a dialer. They have allowed this for YEARS. One company I worked with some years back was looking at working with phone vendors who based their phones on Android about replacing the default dialer. It didn't happen, but it was an option even a decade ago. The programming screwup? Yes, that is a Teams thing. I personally wonder if this situation gets even goofier with Work/Personal profiles on Android. It's not something I have looked into. I have a Pixel 5 as my "work" phone and it has the profiles. But I rarely use it for anything but messsaging/Teams meetings/etc.
- vladvasiliu 5y ago
  > Teams is VOIP. Legally they HAVE to allow for and setup 911 calling.* No-one's saying they shouldn't allow for it. The issue here is they're hijacking an external app, effectively going out of its way to prevent the user from calling 911. So I guess they're in the wrong twice. For the record, no, I don't think this was done on purpose. But it just shows why it's an issue they screw around with things they shouldn't.
  - birdman3131 5y ago
    How else can they do it? As I understand with android they have to list themselves as a dialer to make and receive calls. Not trying to defend the programming screwup. Just the idea that they can magically send and receive 911 calls without being interfaced somehow with the dialer. And its not like they can always pass to the native dialer in all cases. There are plenty of no signal zones with wifi. (And before you say that 911 can use any network when I say no signal I mean exactly that.)
    - shawnz 5y ago
      > they have to list themselves as a dialer to make and receive calls Why would they have to do that? All they need to do is show a keypad and capture the microphone and speakers just like any voice chat application does. Why does any dialer API have to be involved for that?
      - zmmmmm 5y ago
        Presumably they want to take advantage of other functionality in the native dialer, and faking out the whole dialer interface will probably produce a huge number of other bugs. It's not unreasonable to integrate with native functions and in most cases we complain about apps that don't do that.
        shawnz 5y ago
        > in most cases we complain about apps that don't do that. In this case I don't think that thinking applies. As I understand those APIs are there so that you can create replacements for the stock dialer app, which is not what Teams is. If that's how it's been designed then I believe it is trying to take on too much responsibility.
- deleted 5y ago
  [deleted]

bb88 5y ago

Why FFS does an F'ing app need to have access to that, particularly if it's required by many organizations?

easton 5y ago
So it can make VoIP calls from your work phone number. Now that nobody has a desk phone, such a thing is needed, especially if you don't want to pay for cell phones for your employees but do want them to get calls.
- bb88 5y ago
  No, FFS, NO! No app should ever interfere with dialing, ever! If you want to use your VOIP app, use the F'ing VOIP app.
- midasuni 5y ago
  If you don’t pay for a cell phone what are they running the app on?

IiydAbITMvJkqKf 5y ago

This is legitimate microsoft bashing. This bug implies that the teams app at the very least observes every phone number being dialed. As a 100% remote worker, this issue is completely unacceptable. Teams should have zero involvement in SIM dialing. And Android is defective too, a user app should not have this level of access.

alfiedotwtf 5y ago

> Based on our investigation we have been able to reproduce the issue under a limited set of circumstances. We believe the issue is only present on a small number of devices with the Microsoft Teams app installed when the user is not logged in, and we are currently only aware of one user report related to the occurrence of this bug. We determined that the issue was being caused by unintended interaction between the Microsoft Teams app and the underlying Android operating system. Because this issue impacts emergency calling, both Google and Microsoft are heavily prioritizing the issue, and we expect a Microsoft Teams app update to be rolled out soon Let me zoom in... > we expect a Microsoft Teams app update to be rolled out soon Seems like a Microsoft issue to me.

xvector 5y ago
> Seems like a Microsoft issue to me. Amazed that you managed to draw this conclusion! It doesn't matter what apps I have installed and what they do, NOTHING should prevent me from getting a 911 call out if I have battery and coverage.
PeterisP 5y ago
It's a Google issue no matter what. No matter what Microsoft did in their Teams app, the fact that it was (and still is!) possible is a critical flaw in Google code which Google has the duty to fix ASAP. The problem is not fixed until it is impossible for 911 calling to break even if the old Microsoft Teams app is used, and until emergency calling is certain to work even if someone else intentionally made a malicious app trying to hijack 911 in a similar manner. I mean, that's literally a top priority without compromise - if it turns out that for some reason they can't implement third party dialing in a way that ensures proper handling of emergency calls even in the presence of buggy or even actively malicious third party apps, then an acceptable solution would be to kill all third party dialing; there is no permissible tradeoff whatsoever between features and emergency calling.
mavrc 5y ago
> Seems like a Microsoft issue to me. except that any app could do this, and it just happens to be Teams that did.
5y ago