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Synology has been far and away the best I've deployed for "friends and family". I've not received a single phone call for support and it's the first wifi produ
by tw04 5y ago
Synology has been far and away the best I've deployed for "friends and family". I've not received a single phone call for support and it's the first wifi product I can say that about.
They also are introducing full VLAN support in DSM 1.3 which should be out soon if you're a power user. Honestly if they supported PoE for their extenders I probably would have switched out to it. The extenders will mesh wired or wireless which is nice.
- nrclark 5y agoDo their products have much in the way of phone-home / cloud access?
- tw04 5y agoThey have a reverse tunnel that you can enable for remote access, but you can disable it. https://kb.synology.com/en-global/SRM/help/SRM/NetworkCenter/internet_quickconnect_ddns?version= https://kb.synology.com/en-global/SRM/help/SRM/NetworkCenter... I personally like that because I can safely remotely access the routers I've deployed for others if I ever have a reason to. They just need to check a box to turn it on or off in the GUI. They also have an "experience improvement" program that sends home telemetry that can also be disabled. As far as I know there's no "phone home" that you can't turn off if you don't want it.
- aborsy 5y agoQuickConnect makes your NAS wide open to internet. It does so using UPnP or a relay station in a synology data center. Not only Stnology will likely have access to users data at the relay station (see change of certificate!), DSM login page will be open to anyone on internet (you can try random usernames on https://quickconnect.to/ https://quickconnect.to/ and connect to people’s NASes). Maybe for routers it’s different, but this service is not secure for NAS.