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> Firstly, 99% of Apple’s customer base will never experience what I went through. > The very next day, all my Apple devices gave the following prompt when upd
by still_grokking 5y ago
> Firstly, 99% of Apple’s customer base will never experience what I went through.
> The very next day, all my Apple devices gave the following prompt when updating apps from the App Store: “Your Account Has Been Disabled in the App Store and iTunes.”
> I called Apple Support and was advised that my account has been permanently disabled, and there is no recourse.
> I then asked what does Apple recommend I do. Apple Support representative said: “Create a new account and start from fresh”. This means I have lost all my app and media purchases and the funds in my Apple account.
> I tend NOT to blame Apple because why would they take such a drastic step.
> I am a mere civilian where we are accustomed to accepting decisions put on us and adjusting accordingly.
> So what do next?
> The only option is to create a new account and move on. Start fresh with Apple.
> Three days went by, and I took delivery of a brand new MacBook Pro that I preordered before Apple disabled my account.
> After five years, I bought a Mac, but the sour taste of betrayal from Apple made it extremely difficult for me to get excited about my new workhorse…
First question would be: Is this here actually Stockholm syndrome? But let's not get into this. More importantly:
By now everybody should know that you don't "buy" things at those companies. You're not even renting them!
They can at anytime, without reason, take away everything you "bought" there. Cause it's not your property. You don't own it.
You own stuff only if you completely control the hardware and the data. That's what all those beardy open-source freaks are telling you since forever… Maybe it's time you consider they're right?
Besides the point that most customers wouldn't find such kind words for the people they scammed them and wouldn't relativize what those scammers did ("99% won't experience that…", "I don't blame Apple…", *eye roll*) the exact same thing can happen with all the other companies who are doing the same. Apple, Microsoft, Google, Amazon, etc. There's no difference. They're all the same. They own "your" devices and "your" data. So they can take it from you.
And most people won't be so lucky to "get things back" through divine intervention… So don't count on that.