I've been reading a particular Science Fiction magazine for more than 50 years. When it first arrived on the Kindle I was delighted, no more lost subscriptions

I've been reading a particular Science Fiction magazine for more than 50 years. When it first arrived on the Kindle I was delighted, no more lost subscriptions each time I moved, no more hunting newsagents to try and find a printed copy. Everything went well for ten years, when suddenly my magazines stopped magically appearing on the Kindle each month. It turned out that the WiFi in my Kindle was broken. Not to worry, I'll just download the mag and sideload via USB. But it is impossible to select recent editions on the Amazon website. It refuses to show any mags for this year. Even if I bought a new Kindle, I still couldn't schedule my unread magazines for download. So I tried to contact Amazon. It is now impossible to talk to Amazon by email. Only possibility is to talk via Chat. But after three very long sessions on Chat (last one being 8 hours long) I got absolutely nowhere. The people on Chat simply couldn't understand what I was trying to tell them. And it was impossible to send them a screen shot which showed the problem (they no longer have email). In the process they insisted on cancelling my account and starting a new one, which of course resulted in my losing ten years worth of magazines. However I persisted. After many times asking for the supervisor, they eventually agreed to send my report to "the technical people". And of course after a week or two I have I heard nothing back. It's pretty obvious that this blocking of downloads is because various sites have managed to crack the Kindle DRM. But the infuriating thing is that the Amazon Web page (and the Chat operators) are not aware that it's been blocked. Eventually I ran out of patience and cancelled all of my Amazon subscriptions. In the past I spent a LOT of money on Amazon, but no more. Goodbye Amazon forever.