> I wonder if Apple iPhone will meet with the same success, as its touchscreen offers no tactile feedback. Will people get tired of having to look down every ti

> I wonder if Apple iPhone will meet with the same success, as its touchscreen offers no tactile feedback. Will people get tired of having to look down every time they dial a number? I love this question because of the easy answer: No! But that’s because it’s only a tiny part of using a smartphone and other things are more important. The challenge for designers is generally to strike the right balance between immediate accessibility and findability of less common stuff. Adjusting the speaker volume is obviously a common action that should be possible quickly and blindly. But if I want to change something uncommon I’d rather look through a well labeled menu hierarchy than wildly placed buttons and knobs.