honestly this is the first big one product related question we needed to answer if the idea behind Accord was actually going to work in the real world. We init

honestly this is the first big one product related question we needed to answer if the idea behind Accord was actually going to work in the real world. We initially thought the workspace acceptance and engagement rate would be closer to 30-40% and we’d have to iterate from there to move it up. However, the feedback from our customers’ customers was incredibly positive to start and saw a 90%+ rate from the beginning. The positive qualitative feedback from end customer’s has been around how helpful it is for them to understand what the entire journey looks like when starting a sales process, and feels much more collaborative than just being “sold to” by another rep.