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Hetzner Cloud Goes US (Ashburn/VA)
- yewenjie 5y agoIs there like any other reputed Cloud provider that beat Hetzner's price at the entry level?
- evilc00kie 5y agoCloud product site has been updated: https://www.hetzner.com/cloud https://www.hetzner.com/cloud
- throwaway277360 5y agoI changed my country on that page to US but all the prices still seem to be in euros? It would be great if they let me see more detail about the instance types without having to sign up for an account. I'm not sure if I want to try it out, and I'm lazy, so I probably just won't now.
- arlcode 5y agoTheir FAQ mention that prices will be in Euros. Scroll down on that page. Specs should be there. Or do you mean something different?
- throwaway277360 5y agoI just mean prices. It's difficult but not impossible for them to do a currency conversion in-browser... just one of those things that helps convert customers, funny that they don't do it. Here is why me having to do the conversion is annoying. Pricing at 1 euro = 1.1579126540169 usd: - Traffic: 20TB included, over that is $1.1579126540169 TB/month - Instances: $0.0081053885781183 /hr, $0.0127370391941859 hr, $0.023158253080338 hr, $0.0440006808526422 /hr, $0.092633012321352 /hr - Backups: 20% of instance price (so for first instance, $0.00162107771 ? ) - Volumes: $0.046316506160676 GB/month - Snapshots: $0.011579126540169 GB/month I'm willing to bet my currency conversion rate and math precision are incorrect (we all know precision is hard) and customers might get pissed if they think they're getting overcharged when they do the math incorrect on their side. A pricing calculator would help.
- tssva 5y agoCurrency rates are constantly changing. If they list a converted USD price when you visit the site this may be different than the rate when you are billed. If they don't want to establish fixed USD rates than providing a point in time currency conversion is likely to cause more problems than additional customers this converts. This appears to be a product aimed mostly at European customers that want a US presence and not to US customers.
- Hetzner_OL 5y agoYes, prices are still in euros. Please see: https://docs.hetzner.com/cloud/general/locations/#what-about-billing https://docs.hetzner.com/cloud/general/locations/#what-about... I understand about being a bit lazy when it comes to trying a new company. However, if you change your mind any you become more interested, you can check around and see if you can find anyone with a referral code. (We have a referral program: https://docs.hetzner.com/cloud/general/faq/#is-there-a-referral-program https://docs.hetzner.com/cloud/general/faq/#is-there-a-refer... ) --Katie, Marketing, Hetzner Online
- ptman 5y agoIn case anyone is interested in trying it out: https://hetzner.cloud/?ref=GxNGm9jZSUZP https://hetzner.cloud/?ref=GxNGm9jZSUZP (or if this is spam and unrelated to the article, flag it)
- capableweb 5y agoNot sure about their cloud services, but their dedicated servers offering is unmatched anywhere. Unfortunately they only have DCs in Finland and Germany, would love to see it expanded. Anyone here sitting on any information if they are planning to extend their locations?
- neverminder 5y agoThis. Cloud is everywhere nowadays, but most dedicated servers are outrageously expensive or have bandwidth limitations (I'm looking at you OVH). Servers on Hetzner's auction might be pushing 10 years, but who cares as long as they work just fine.
- asddubs 5y agoknownhost has a pretty good dedicated server offering in the US
- r1ch 5y agoWhat kind of bandwidth limitations have you seen with OVH? Their burstable bandwidth works great for us during peak times, I've never noticed any throttling. Though if you're running a seedbox and maxing the interface 24/7 things might be different.
- neverminder 5y agoLast time I checked, their midrange brand Soyoustart had 250 mbps and OVH 500 mbps. Hetzner is 1 gbps. Other than that OVH prices are much higher for more or less the same specs.
- Hetzner_OL 5y agoHi there - We are currently just focusing on the new location for cloud servers. Depending on how successfully things go there, we may consider adding other products in the future. But we will discuss that internally first before making any announcements. Sorry that I can't give you a firm yes or no answer. --Katie, Marketing, Hetzner Online
- erwan 5y agoFor me, Hetzner, Starlink, and Tailscale are 2014-era startups: stellar products that turn you into a zealous militant for the companies. This is a very exciting development. I am very much looking forward to their dedicated offering extending to the US.
- st_goliath 5y ago> For me, Hetzner .... are 2014-era startups Huh? I'm pretty sure the first time I heard of Hetzner was almost a decade before that. Wikipedia says they were founded in 1997. EDIT: Ok, I take it you mean they are like 2014-era startups? A quick Google search tells me, Starlink is the only one of them that could be dated to 2014. But IMO still a strange comparison. With their business model and history I wouldn't exactly call Hetzner a startup.
- pantalaimon 5y agoHow is Tailscale, just another VPN provider, comparable to Hetzner and Starlink? I smell covert advertisement…
- atonse 5y agoI’d put myself in the camp of zealous Tailscale customers. I’ve used wireguard for years and Tailscale solved every single complaint I had about Wireguard. Their ACL management could use a lot of polish but moving to them and paying for the service was the easiest decision to make after how well it worked. And the product has worked flawlessly for us. Not a paid advertisement. Just someone who never ever thinks about wireguard provisioning anymore.
- deleted 5y ago[deleted]
- olavgg 5y agoI've had a the smallest cloud instance for a few years now, it is in fact really good and fast. 1vcpu with 2GB ram is plenty for a full stack web application + a database. IO is also very good with stable ~8000 iops write performance for 4k sync. Compared to Azure VM instances, Hetzner offers like 100x more performance for each $ spent.
- 2Gkashmiri 5y agoInterestingly, I have used racknerd.com from lowendbox.com deals and it works quite nicely for me. No hiccups. They undercut linode/vultr guys like many other leb providers so you should try them as well. Leb has good deals for ultra low cost vps
- jacob019 5y agoSame, but there is some shady history with LEB to be aware of. Undeniable value though.
- nextaccountic 5y agoCan you share more?
- jacob019 5y agoIt appears ColoCrossing created dozens of VPS "companies" that they pumped through LEB, sold plans, and then shut down without refunds. LEB may be/have been owned by or share common ownership with ColoCrossing. https://www.hostscore.net/news/20-vps-hosts-shuts-down-on-dec-2019/ https://www.hostscore.net/news/20-vps-hosts-shuts-down-on-de... https://hostedtalk.net/t/colocrossing-chicagovps-hudsonvalleyhost-lowendbox-lowendtalk-sold-to-deluxe-com/815 https://hostedtalk.net/t/colocrossing-chicagovps-hudsonvalle...
- nuerow 5y ago> Compared to Azure VM instances, Hetzner offers like 100x more performance for each $ spent. So much this. I can't stress enough how awesome of a deal are Hetzner Cloud's offerings. I've also been running a personal Docker Swarm cluster on Hetzner for the past two years and I couldn't be happier with the way it performs. And how refreshing it is to actually be able to predict and control costs, and have absolutely no worry in the world regarding what might pop up in the invoice. If only this was true for any other cloud provider.
- js4ever 5y agoThis is huge, 1cpu, 2gb or ram, 20TB of bandwidth on each vm for $3.99.
- NoMAD76 5y agoGreat deal, I use OVH Starter VPS that is a fraction cheaper at $3.50 (same config) For testing and personal use I found both offers to be top-notches and only DC location could be a decision factor here
- k8sToGo 5y agoThat one is not available in the US though.
- mot2ba 5y agoIt's EUR not USD, looked like $5 showdown
- o_m 5y agoI don't know how to feel about this. One the one hand this is good for sites that needs to be more global. But I mainly build stuff for Europe and I don't want anything to do with USA when storing personal data. I hope they keep the seperation between Europe and US clear.
- mrweasel 5y agoOne can hope, otherwise I can see European customers move off Hetzner. We have a number of customers who do not want US staff to be able to access their servers and VMs.
- ptman 5y agoI think the main thing for GDPR is that US based employees should not have access to manage EU datacenters remotely.
- jrochkind1 5y agoThat surprises me (not that I'm particularly educated on this), any links to more info on why GDPR requires that?
- mol4711 5y agoThe Schrems II judgement might be applicable. I know that in the EU-based company I work for we have strict requirement for all cloud providers to comply with Schrems II, and not send/store any personal data to outside EU. https://www.gdprsummary.com/schrems-ii/ https://www.gdprsummary.com/schrems-ii/
- jrochkind1 5y agoi was asking specifically about "US based employees should not have access to manage", which isn't necessarily the same thing as "not send/store any personal data outside the EU". You could have data stored inside the EU, but then saying no US-based employees can have access to it seems like another further requirement? Although it may be one under GDPR? But that's what I meant asking for more info about, sorry!
- kenniskrag 5y agoI like hetzner but they do not support dnssec yet. https://docs.hetzner.com/dns-console/dns/general/dnssec/ https://docs.hetzner.com/dns-console/dns/general/dnssec/
- trulyrandom 5y agoThat's a good thing. Besides, what is holding you back from setting up DNSSEC? It's not as if Hetzner doesn't support manually managing your DNSSEC-related records. Having your registrar manage your DNSSEC deployment kind of defeats the point.
- kenniskrag 5y agoI have to push the hashes (DS records of the ksk) to the parent zone (tld). I think that only can do my domain registrar.
- deleted 5y ago[deleted]
- returnofzyx 5y agoHetzner has a seriously flawed fraud detection system. There are multiple documented review complaints. Seriously, try opening an account from a third world / low income country (non EU/US/UK/CA/AU/NZ), your order will be flagged immediately. If they don't want orders from those countries, they should explicitly say so.
- slig 5y agoHad the same issue trying to open an IBM cloud account recently. After submitting my CC info the system told me to get in touch via email, and after contacting them they wanted two official documents (Driver’s License and Passport) to be submitted via email. Big nope from me.
- returnofzyx 5y agoHetzner will actually refuse your order after you submit your documents with no valid reasons whatsoever. At a point, you just give up and ask your EU co-workers to spin up dedicated servers for you.
- Hetzner_OL 5y agoWe do not publish the specific reasons why we reject orders. If we did this for every customer, it would be really easy to create a fake account. Potential abusers would quickly learn what to avoid. So we don't publish this information to anyone. We understand that that seems harsh. That's not what we intend. We just want to prevent abuse. --Katie
- emptysongglass 5y agoIt's not ethical to withhold this information. I'm sorry it makes it harder for your fraud departments but it's not ok to reject someone and not tell them why. That's all there is to it. I've had this happen to me by banks before and it's shit because the customer has no recourse. They can't advocate for themselves. This practice needs to change, industry-wide.
- throwaway277360 5y agoMore Cloud providers is a good thing. But I hope more providers start following the method of an implementation of OpenStack that a customer can control. OpenStack has an API and tools which makes it much easier for a customer to start using cloud services in a standard way. Might not be good for "vendor lock-in", but it does let me ramp up on technology quicker. I've used OpenStack in a couple cloud providers so far and I really enjoyed it. (I've also administrated an OpenStack bare metal cluster, so I don't envy whoever is managing it at the cloud provider....)
- switch007 5y agoOpenstack: the API every customer wants, but a stack no CTO wants to deploy?
- throwaway81523 5y agoHetzner has an API that is a lot less complicated than Openstack. It's not that big a deal to use it.
- Hetzner_OL 5y agoThanks for the feedback about our API. :) For anyone who's interested, here some more info on it: https://docs.hetzner.com/cloud/api/faq https://docs.hetzner.com/cloud/api/faq --Katie
- bovermyer 5y agoAs an American who'd only be using VPSes like this for personal projects, the only thing holding me back from trying Hetzner before this was that they had no US servers.
- dx034 5y agoAny info on what DC they use? So far they've run everything themselves which made them slower to expand but was much cheaper to run. If they now use other DC providers it would explain why they only offer the higher margin cloud servers there. But would be curious if anyone knows where the data center is physically located. With their other ones they're also quite open about it so I was surprised they didn't mention it here. EDIT: They do mention somewhere on their side that it's a third party DC. So probably no option to offer dedicated servers there (at least not at the same price as in their other locations). Would still be curious which one it is.
- Hetzner_OL 5y agoRight now we're not offering any dedicated servers (as I wrote on another comment). That might change some time in the future depending on how well things go here. But I can't give a clear answer about whether or not we will introduce dedicated root servers, or an ETA. --Katie, Marketing, Hetzner Online
- 0xbkt 5y agoNTT/RagingWire VA1. Here's the details about the sea shipment that was sent from Hetzner Online GmbH in Germany to the US subsidiary: https://www.importgenius.com/importers/hetzner-us https://www.importgenius.com/importers/hetzner-us
- dx034 5y agoOh wow, that's really amazing. Thanks for the info! So they shipped a 40ft container full of servers via ship to the US? That really surprises me, I always thought this kind of equipment was done via air cargo only.
- config_yml 5y agoIt's great so see more investment by European infrastructure providers like Hetzner, Scaleway and more recently Infomaniak. Even though they're years behind in terms of features, their base offerings have improved a lot over time and they can at least compete on cost.
- School-Cotton 5y agoNaive question: what’s the difference between this and ec2? (I am already running my personal mail and website on an ec2 instance; is there any good reason to switch?)
- wongarsu 5y agoHetzner is a fraction of the cost of AWS. A 8vcpu, 16GB RAM instance is 22€ on Hetzner cloud or $148 on AWS. If you have substantial egress traffic the difference becomes even more pronounced. AWS has a bigger ecosystem of services, and due to AWS's traffic cost you can't cheaply mix-and-match things inside and outside their ecosystem. That's probably the biggest reason to go with EC2.
- phamilton 5y agoWhile not exactly apples-to-apples in all scenarios, I encourage people to use Spot Instances on AWS whenever possible. We run all our web traffic on spot instances, for example. Spot pricing really closes that gap. A m6g.2xlarge is ~220/month on-demand, $140/month with a yearly RI, and $60/month as a spot instance. Hetzner is still cheaper for sure if you have a stateful, 24/7 workload. But if I use auto scaling on spot instances (where a good chunk of compute is only running for a part of the day) then the math starts getting much much closer.
- throwaway81523 5y agoThat 22€ instance is shared cpu, and they do get oversubscribed. The dedicated vcpu ones are more comparable to AWS and at 70€ they are still a lot less expensive than AWS. Then there is the free egress bandwidth (up to 20TB per instance) and unlimited free internal bandwidth. The main shortcoming of the US deployment so far is no HDD storage available. I hope they can offer that soon, even if no dedicated servers. Their biggest StorageBox plan (basically scp/rsync storage though sshfs works) is 40€/month for 10TB or so. The cloud servers have SSD block storage available but it is .04€/m for 1GB i.e. 10x more expensive (though a lot more flexible) than StorageBox.
- dx034 5y agoMainly the price, Hetzner is much cheaper. But you don't get all the other features from AWS. So if you only need EC2 and EBS you should probably use Hetzner and will save a lot of money.
- nix23 5y agoI like that tweet: >The CLOUD Act applies to all electronic communication service or remote computing service providers that operate in the U.S, whether those providers are established in the United States or another country. Bravo Hetzner, no chance for servers with private data (for example European customers) on it anymore, Exoscale it will be then in the future.
- synthmeat 5y ago"The host systems for our Cloud instances all have a redundant 10 Gbits connection. This connection is shared by all instances on the host. We do not offer bandwidth guarantees for our Cloud servers, but you can expect about 300-500 Mbits." This sounds pretty underwhelming and probably what's preventing me from migrating infra to Ashburn. Other than that, looks pretty great bang for buck.
- amaccuish 5y agoDang, please can we merge this and https://news.ycombinator.com/item?id=29093082 https://news.ycombinator.com/item?id=29093082 ?
- manishsharan 5y agoIs there a way to see equivalent prices in USD? Also would my credit card be charged in Euro and then the card company will apply some arbitrary conversion rate ?
- hardwaresofton 5y agoI've been working on bringing the managed services (which is still somewhat lacking though Hetzner has LoadBalancers) now to places like Hetzner and OVH. Right now I'm planning on starting with Redis/Memcached and S3. If this seems like something you'd be interested in I'd love to hear from you (email in bio). If you don't have the time to write an email but maybe take a most-questions optional survey: https://docs.google.com/forms/d/e/1FAIpQLSfyhBThpC2mYubNPQaKRDJhxgVtTphjl4WSSX5vMjYOMrAWtg/viewform?usp=sf_link https://docs.google.com/forms/d/e/1FAIpQLSfyhBThpC2mYubNPQaK... I plan on getting a small landing page up to collect people who want to be first to try it out tonight/tomorrow at the latest. I'm most excited about Hetzner going US because I think they're going to really shake up the stagnant (high) prices for dedicated compute in the US.
- tuberelay 5y agoAnyone know how I can invest/get exposure to hetzner as a business? Doesn't seem to be a public company. I can honestly see these guys becoming a HUGE cloud provider.
- Hetzner_OL 5y agoHetzner is a privately owned company, so it's not possible to invest in it. The owner and founder Martin Hetzner is one of the CEOs and is heavily involved in the company. Like with anything, there's some pros and cons to being privately owned. It means our fans can't help us grow by investing in us. And it means we tend to open new locations very carefully, and perhaps more slowly than our competitors. But it also means that we are not beholden to any investors. So if the CEOs decide to re-invest lots of the profits back into the company, they don't have to worry about a board complaining about lower returns. --Katie