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From TFA - “We believe we have identified an underlying internal cause of the outage with no evidence of an external intrusion,” says a Roblox spokesperson.

• amelius 5y ago
  Thanks, but can we trust any company in this situation to be transparent, given that such an attack would also mean that user data could have been leaked?
  • Groxx 5y ago
    It's possible, but that'd be a theory entirely founded in paranoia, as it both needs no evidence (we have no sign it's an attack) and accepts no counter-evidence (they have said it is not an attack). So while it's always a possibility, it's also kinda pointless to wonder about until there's supporting evidence.
  • deleted 5y ago
    [deleted]
  • PeterisP 5y ago
    Reports of IT incidents from public companies tend to be obscure, vague, missing or technically true but misleading but they almost universally stop short of outright lying (mainly because for public company officers lying to shareholders i.e. the general public has harsher personal risks&consequences than the company losing lots of money or even shutting down; being incompetent is completely legal but lying to your shareholders about material aspects of company finances is a crime and also makes them personally financially liable), so if they say that they have seen no evidence of an external intrusion, then I would presume that it's definitely not ransomware, where signs of external intrusion - namely, the ransom demand - would be obvious and undeniable. Perhaps (though IMHO not that likely) it may be some other kind of attack e.g. one intended to secretly steal customer data, which does not give signs of external intrusion if the company doesn't look for them much (and it might have motivation to not look very hard), but if it was ransomware, I'm quite sure they would not say what they said.