That all sounds reasonable to me as a matter of customer-friendly system design, but it's not obvious to me why it would satisfy the court here. If using a cust

That all sounds reasonable to me as a matter of customer-friendly system design, but it's not obvious to me why it would satisfy the court here. If using a customer's properly formatted name is a GDPR requirement, it seems like it'd be required in all cases; GDPR doesn't have any sort of "nbd if it's too hard to comply" clause.