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There was one fortune 10 company which had an internal team dedicated to making a specific kind of metric for many stakeholders. The problem was that these sta
by lumost 5y ago
There was one fortune 10 company which had an internal team dedicated to making a specific kind of metric for many stakeholders. The problem was that these stakeholders didn’t exist for this metric. Most teams simply did not care about the metric or any version of it. Every now and then a brave leader would try to point this out and then be shown the door.
The problem was that a very senior individual got it in their head that this metric should exist and that people should care about it. After N years proving that no one cared was equivalent to saying this senior leader wasted N years of resources.