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Asking honestly, curious to know what would do you think is a good response from the company now? Considering, a few months ago, the company took down high prof

Asking honestly, curious to know what would do you think is a good response from the company now? Considering, a few months ago, the company took down high profile accounts and content on its platform because it deemed something dangerous and lot of people were mad that company did that and it was censorship. Now the people are mad at the company because they didn't do enough moderation to ensure user health and well being. The company tried launching a version of the product with higher parental controls to let parents take more control, and people were mad and made the company stop those efforts. At this point in the company, what would you think is an acceptable response? Is there even a response that makes everyone happy?

themitigating 5y ago
You know most people want Facebook to go down. If they are on the right it's because of the censorship which prevents them from using misinformation to win votes. On the left it's the misinformation.
ImPostingOnHN 5y ago
I am not confident that "make everyone happy", either equally, or even in varying amounts, should even be the primary objective here a good response would be one that starts with respectable principles and values and proceeds according to those, even when it costs money of course, that won't happen voluntarily, because money
- nradov 5y ago
  In a company that operates worldwide, which country's or culture's principles and values should take precedence?
  - ImPostingOnHN 5y ago
    a good start would be for them to pick any that they can consistently apply and then seek feedback, but ideally it would explicitly describe what the trade-offs are between user safety and profits at the moment, the only principles they consistently apply seem to be: protect zuckerberg first, company profits second, everything else third, but that's just my perception -- they should make clear what their principles are so we can judge whether or not they consistently stick to them, and whether or not we need legislation to nudge those priorities around for the good of society

themitigating 5y ago

You know most people want Facebook to go down. If they are on the right it's because of the censorship which prevents them from using misinformation to win votes. On the left it's the misinformation.

ImPostingOnHN 5y ago

I am not confident that "make everyone happy", either equally, or even in varying amounts, should even be the primary objective here a good response would be one that starts with respectable principles and values and proceeds according to those, even when it costs money of course, that won't happen voluntarily, because money

nradov 5y ago
In a company that operates worldwide, which country's or culture's principles and values should take precedence?
- ImPostingOnHN 5y ago
  a good start would be for them to pick any that they can consistently apply and then seek feedback, but ideally it would explicitly describe what the trade-offs are between user safety and profits at the moment, the only principles they consistently apply seem to be: protect zuckerberg first, company profits second, everything else third, but that's just my perception -- they should make clear what their principles are so we can judge whether or not they consistently stick to them, and whether or not we need legislation to nudge those priorities around for the good of society