3 ms·
> How many HN readers actually answer their phones anymore? Everyone that works for a large company and has any kind of corporation-spanning responsibility. Ph
by krageon 5y ago
> How many HN readers actually answer their phones anymore?
Everyone that works for a large company and has any kind of corporation-spanning responsibility. Phone calls are almost always the last fallback if someone really needs to reach you for something critical.
- wildrhythms 5y agoI used to work in IT. We had a system where every call would be sent to voicemail- "Please briefly describe the issue, and let us know how to contact you."- and would arrive in .mp3 attachment in an email inbox. Within 15 minutes someone would listen to the voicemail, transform it into a regular written ticket, and prioritize the issue that way. We never needed someone chain-linked to a phone receiver.
- krageon 5y agoThis is how you woke someone up at night if you need to figure out why a specific server is given some arcane error? I can't imagine it is, this is a system for during the day not so critical time. And for that it's probably great (at the very least it's cool!).