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I had a similar problem, and the solution was to change out the filter in the non-functioning earpiece [0] with the tool and replacement filters that came with
by aalam 5y ago
I had a similar problem, and the solution was to change out the filter in the non-functioning earpiece [0] with the tool and replacement filters that came with the device.
I also bought a replacement cable, which didn't work, then contacted support for a replacement. Their suggested fix of changing the filter worked. I suspect the reason may have been moisture; I washed the silicon tip with soap and water, then put it back on the earpiece and filter without waiting for it to fully dry.
https://www.youtube.com/watch?v=qbDgTa8Htzo https://www.youtube.com/watch?v=qbDgTa8Htzo
- the_only_law 5y agoAh damn, I immediately recognized the bag containing the tool and filter replacements. Now I have to see if I can find it.
- camgunz 5y agoThey sell replacements for cheap; I had basically the same experience as you and had a very sad moment, then yeah, (re)discovered filters and everything worked again. They also come in different tunings if you want to try and tweak things.