> managers want graphs, points, velocity, etc. The desire for metrics is also a major driver of surveillance capitalism and why every web site and app is now l

> managers want graphs, points, velocity, etc. The desire for metrics is also a major driver of surveillance capitalism and why every web site and app is now larded up with telemetry. Some of surveillance capitalism is indeed about making the user the product, but a decent chunk of it is about people having metrics to show to people higher up the chain. People who sell advertising need metrics to sell it. Managers need metrics to show the value of feature X or Y or the application in general. Companies need metrics to woo and placate investors. Investors need metrics to show to their investors/LPs. It goes all the way up the chain. I'd say there is a general lust for metrics on the part of everyone who answers to anyone. Markets are not DAGs, but undirected graphs of power relationships, so everyone has a boss somewhere and thus everyone wants metrics.