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> instead of trying to "processify" A cause of this problem is when people are worried about what happens when they say "erm, I don't know how to do this clean
by afarrell 5y ago
> instead of trying to "processify"
A cause of this problem is when people are worried about what happens when they say "erm, I don't know how to do this cleanly" and so they want the "how" to be defined far far in advance. Solving this requires a mix of
A. Identifying those activities that will genuinely make people's lives easier if they have a process and designing those processes to be meaningful and low-burden. Those activities will vary based on team members individual peeves and affinities.
B. Creating clear lines of communication for how and whom to ask for help. This often means more clear naming of responsibilities.
C. Ensuring there is enough slack time for people to be able to help each other out.
D. Creating trust in the team that asking for help won't lead people to question if you are fit to do your job.
> quantify everything
Many times, this is the https://en.wikipedia.org/wiki/McNamara_fallacy https://en.wikipedia.org/wiki/McNamara_fallacy
- lordnacho 5y agoAlso goes hand in hand with Goodhart's Law.