7 ms·

I'm my experience almost everything that Atlassian makes is total garbage. Bitbucket, Jira, Confluence, etc. are all horribly slow to the point of being unusabl

I'm my experience almost everything that Atlassian makes is total garbage. Bitbucket, Jira, Confluence, etc. are all horribly slow to the point of being unusable and most of it has very poor UI/UX. I pretty much don't recommend anything they make. It's not surprising at all that a fundamental feature of a wiki, search, doesn't work very well.

noja 5y ago
That's what everyone has said about every piece of enterprise software ever.
- kube-system 5y ago
  It's the incentives that are in place. Most enterprises buy products based on feature sets. Therefore, enterprise software companies prioritize delivering features.
- walrus01 5y ago
  wait until you see medical enterprise software or defense industry enterprise software
- acdha 5y ago
  It happens any time the buyer isn’t the user. Atlassian products are terrible because some manager buys them and tells everyone they have to use it, and if the engineers complain they’ll probably just blow it off as “they’re too demanding” or “they don’t want to do Agile right”.
- m463 5y ago
  I remember what a friend said about software. The desktop people want the latest and greatest software ASAP if not sooner. The server people want nothing to change, ever. I'm sure enterprise software has similar rules and incentives.
CodeAndCuffs 5y ago
IMO bitbucket is okay. Its UX for PRs is amazing, 1000x better than Githubs. Especially its side by side diff. This concludes, and fully encompasses, everything good that I have to say about Atlassian products.
- sam_lowry_ 5y ago
  Try to use Intellij's Github plugin. It does wonders.
- rdw 5y ago
  Atlassian bought Bitbucket after it was already mature. That's why!
  - jschumacher 5y ago
    Not quite. Bitbucket was acquired in 2011, only supported Mercurial and was missing a lot of features, including the pull request available today.
    - speedgoose 5y ago
      Perhaps they didn't fire the whole bitbucket team after buying them, so the people were still able to produce good software for a short time.
  - jschumacher 5y ago
    Bitbucket Server, which some people are referring to here, was build from the ground up, tailored to a self hosting environment.
- cosmotic 5y ago
  We use bitbucket cloud, and the PR UX is awful. Which version are you using? Are you using a browser extension or something? Compared to UpSource or GitHub, Bitbucket PRs are very rough.
  - 5y ago
hotpxl 5y ago
So true. The way Atlassian hijacks browser keyboard hotkeys in Jira/Confluence/Bitbucket is purely infuriating.
omgtehlion 5y ago
Well, they bought Trello and ruined it too :(
- FreezerburnV 5y ago
  What’s wrong with Trello? It still seems to run fast? And has some new stuff added that seems to be useful? Dunno, still seems to be fine to me.
chrisseaton 5y ago
Atlassian products feel like raw database frontends. I feel like each screen in each Atlassian product is always exactly a database table, being presented to me as an auto-generated form. Might as well use SQL directly.
- 0xffff2 5y ago
  The truly impressive feat (of Jira in particular, but also all of Atlassian's products in general) is how incredibly slow they are. I assume each page somehow touches every single row of every single table in the database because I don't know what else it could be doing to make page loads take so long.
  - ironmagma 5y ago
    It’s artificially slow to get you to upgrade. Wish I was joking. Thankfully my company uses Clubhouse/Shortcut which is orders of magnitude better.
- deleted 5y ago
  [deleted]
- sophacles 5y ago
  Why use a single query languange when one for each view is possible? - Atlassian probably
- mdoms 5y ago
  That really couldn't be further from the truth, especially in Jira. Jira keeps virtually every piece of interesting information in a custom field, including built-in fields like issue titles and points (known as system fields but effectively the same thing). Every view you see is the product of a zillion complicated joins across field definitions, field schemes, field values, field permissions and other bits and pieces.
kvathupo 5y ago
+1, Bitbucket search often returns results from older versions of a repo. Wouldn't be an issue if syncing to the current master didn't take a few days...
PaulHoule 5y ago
I have seen self-hosted Jira installs that took 20+ sec to load a page. Today I use one that they host and there is nothing wrong with it.
- nicoburns 5y ago
  We used the hosted version. It would lag on the order of seconds while trying to type in the issue description box. We switched to another issue management software.
- jfrunyon 5y ago
  I tried their hosted version for a bit on their 30-day trial or whatever. Virtually every page load took upwards of 5 seconds.
  - rad_gruchalski 5y ago
    Also, having 5 jira issues opened in separate tabs simply kills the browser. It’s awful.
marcodiego 5y ago
They are garbage for developers but managers love it. Guess who decides in the end?
joshxyz 5y ago
Hey even Trello got ruined, lol. Fucking Atlassian, feature overload.

noja 5y ago

That's what everyone has said about every piece of enterprise software ever.

kube-system 5y ago
It's the incentives that are in place. Most enterprises buy products based on feature sets. Therefore, enterprise software companies prioritize delivering features.
walrus01 5y ago
wait until you see medical enterprise software or defense industry enterprise software
acdha 5y ago
It happens any time the buyer isn’t the user. Atlassian products are terrible because some manager buys them and tells everyone they have to use it, and if the engineers complain they’ll probably just blow it off as “they’re too demanding” or “they don’t want to do Agile right”.
m463 5y ago
I remember what a friend said about software. The desktop people want the latest and greatest software ASAP if not sooner. The server people want nothing to change, ever. I'm sure enterprise software has similar rules and incentives.

CodeAndCuffs 5y ago

IMO bitbucket is okay. Its UX for PRs is amazing, 1000x better than Githubs. Especially its side by side diff. This concludes, and fully encompasses, everything good that I have to say about Atlassian products.

sam_lowry_ 5y ago
Try to use Intellij's Github plugin. It does wonders.
rdw 5y ago
Atlassian bought Bitbucket after it was already mature. That's why!
- jschumacher 5y ago
  Not quite. Bitbucket was acquired in 2011, only supported Mercurial and was missing a lot of features, including the pull request available today.
  - speedgoose 5y ago
    Perhaps they didn't fire the whole bitbucket team after buying them, so the people were still able to produce good software for a short time.
- jschumacher 5y ago
  Bitbucket Server, which some people are referring to here, was build from the ground up, tailored to a self hosting environment.
cosmotic 5y ago
We use bitbucket cloud, and the PR UX is awful. Which version are you using? Are you using a browser extension or something? Compared to UpSource or GitHub, Bitbucket PRs are very rough.
- 5y ago

hotpxl 5y ago

So true. The way Atlassian hijacks browser keyboard hotkeys in Jira/Confluence/Bitbucket is purely infuriating.

omgtehlion 5y ago

Well, they bought Trello and ruined it too :(

FreezerburnV 5y ago
What’s wrong with Trello? It still seems to run fast? And has some new stuff added that seems to be useful? Dunno, still seems to be fine to me.

chrisseaton 5y ago

Atlassian products feel like raw database frontends. I feel like each screen in each Atlassian product is always exactly a database table, being presented to me as an auto-generated form. Might as well use SQL directly.

0xffff2 5y ago
The truly impressive feat (of Jira in particular, but also all of Atlassian's products in general) is how incredibly slow they are. I assume each page somehow touches every single row of every single table in the database because I don't know what else it could be doing to make page loads take so long.
- ironmagma 5y ago
  It’s artificially slow to get you to upgrade. Wish I was joking. Thankfully my company uses Clubhouse/Shortcut which is orders of magnitude better.
deleted 5y ago
[deleted]
sophacles 5y ago
Why use a single query languange when one for each view is possible? - Atlassian probably
mdoms 5y ago
That really couldn't be further from the truth, especially in Jira. Jira keeps virtually every piece of interesting information in a custom field, including built-in fields like issue titles and points (known as system fields but effectively the same thing). Every view you see is the product of a zillion complicated joins across field definitions, field schemes, field values, field permissions and other bits and pieces.

kvathupo 5y ago

+1, Bitbucket search often returns results from older versions of a repo. Wouldn't be an issue if syncing to the current master didn't take a few days...

PaulHoule 5y ago

I have seen self-hosted Jira installs that took 20+ sec to load a page. Today I use one that they host and there is nothing wrong with it.

nicoburns 5y ago
We used the hosted version. It would lag on the order of seconds while trying to type in the issue description box. We switched to another issue management software.
jfrunyon 5y ago
I tried their hosted version for a bit on their 30-day trial or whatever. Virtually every page load took upwards of 5 seconds.
- rad_gruchalski 5y ago
  Also, having 5 jira issues opened in separate tabs simply kills the browser. It’s awful.

marcodiego 5y ago

They are garbage for developers but managers love it. Guess who decides in the end?

joshxyz 5y ago

Hey even Trello got ruined, lol. Fucking Atlassian, feature overload.