This might be crazy but I rarely ever take notes... I try and remember stuff. But my train of thought is usually in my position at jobs someone is requesting so

This might be crazy but I rarely ever take notes... I try and remember stuff. But my train of thought is usually in my position at jobs someone is requesting something from me.. I come from the operations side of things and slowly did more dev work. People hate me sometimes but I am firm believer in no ticket no work. Put in a ticket if we do not have tracking system first thing to do. They can update the ticket all the want. But if you ask me something in passing I may do it or may not. But if i get a ticket it will get done. Works well no idea if it good idea though.