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I feel as though consumer protection hasn’t really caught up with technology and this is definitely a step in the right direction. But what if some software up
by annexrichmond 5y ago
I feel as though consumer protection hasn’t really caught up with technology and this is definitely a step in the right direction.
But what if some software update “bricks” or regresses your device in some way?
I’ve had video games even that have become unusable after software updates.
- Ueland 5y ago> But what if some software update “bricks” or regresses your device in some way? At least in Norway that causes you to get your device either fixed for free, or you get a new one. Any item you can expect to last at least five years, are covered. So for example, if you have a harddrive die after 4 years, you get a new one.
- colejohnson66 5y agoDoes that law take into account abuse of the device? For example, if my SSD dies after 4 years because the NAND wore out from me writing terabytes a day, would I still be allowed a new one under the law?
- Master_Odin 5y agoBut this can happen anyway during the "regular" support window. I had this happen to me ol years back and it made booting the phone go from a few seconds to minutes as it had to do something with each installed app. This eventually got me to put a custom ROM just so I could stop having this bug, all because the manufacturer (Samsung) stopped caring about it.