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To see Apple's reply, you have to click "Helpful Answers ⬇" and select "All Replies." There, you can see the response from "ManJor," an Apple Community Speciali

To see Apple's reply, you have to click "Helpful Answers ⬇" and select "All Replies." There, you can see the response from "ManJor," an Apple Community Specialist. For your convenience, here's what ManJor wrote: > Hello arjangch, > We would like to see how we can help you with your Mac. Have you clicked on try now? This will be the easiest way to stop the notification. If you restart the Mac, does the issue return? Follow the steps in this link to restart the Mac: [Log out, sleep, wake, restart, or shut down your Mac][1] > Cheers! [1] https://support.apple.com/guide/mac-help/log-out-sleep-wake-restart-or-shut-down-mchlp2522/mac https://support.apple.com/guide/mac-help/log-out-sleep-wake-...

RobRivera 5y ago
they're not tonedef, theyre powerdrunk
zamalek 5y ago
> Have you clicked on try now? That is hilarious. Apple has become the very thing they criticized, or even worse. Microsoft had nagged me twice (one notification, one "try Edge" when switching to FF) about Edge.
- kvark 5y ago
  I find the "reboot" advice equally funny. As if this notification itself is a bug and shouldn't have been there to start with. What's next - try scanning your drive for a virus?
- ericmay 5y ago
  I agree they've been going downhill on these fronts, but... as someone who uses a Windows laptop for work and a Mac its not even close.
- tsuujin 5y ago
  How did you manage this? MS constantly nags me about edge. It’s in menus, it sends me periodic “reminders”, etc. When I gave up and just started using Edge to make it stop, they started nagging me about switching to Bing. They call it “recommended settings”.
  - zamalek 5y ago
    In that case, I have no idea: I just don't get dumb shit from Windows. Maybe because I have the pro sku? They did make it much harder to switch in 11 with individual URI associations, but FF does all of them when you tell it to become the default.
- gpt5 5y ago
  Microsoft incorporate every possible anti pattern into pushing their products on Windows users. It's not even close.
  - gogopuppygogo 5y ago
    Was anyone else surprised Microsoft didn’t call the latest Gen Xbox the “Xbox One 360 Series X” with how excellent their branding has been as of late?
    - recursive 5y ago
      I have the latest newest xbox, and it's so confusing, I couldn't actually tell you the name of it. I think it's pretty close to what you have there. Maybe without the "360"? But I distinctly recall that it seems to be a mishmash of other xbox names.
  - adrr 5y ago
    My theory is they bought linked in for their dark pattern trade secrets.
    - judge2020 5y ago
      MS bought LinkedIn for the foothold and mindshare they held in work-focused social media.
- jrockway 5y ago
  Microsoft is pretty weird about all of these things. I get the "hey we could just import your bookmarks and you'd never have to see Chrome again" from time to time. I also remember some major Windows update when you couldn't see your desktop, and you got this super weird "ALL YOUR FILES ARE EXACTLY WHERE YOU LEFT THEM" slideshow. Also, "are you sure you want to keep using X to open .xyz files?" Yeah I'm sure, that's why I checked the checkbox "don't ask me again". And now you're asking me again. (I get why they do this... people accidentally click "never ask me again" but didn't like the choice they made, and there is no obvious way to make it let you pick again.) I wish they made Windows Pro+ where for an extra $20 it would turn off all "friendly" features. Controversial opinion: I just want my OS to provide some APIs and time slice between processes. Anything else can be done in userspace.
  - avtar 5y ago
    Windows Pro is already expensive enough. Switching to a non-nag, no Candy Crush mode should just be an option.
LeifCarrotson 5y ago
To be fair, the "community specialist" is a base-level representative but is not capable of fixing the culture problem that led to the situation. They could: 1. Suggest they follow the prompt. 2. Try to have a random user run Terminal commands to edit plist entries. 3. Explain that's just the way it is. 4. Offer condolences and promise to escalate the complaint. None of these are great.
- laurent92 5y ago
  And yet, he didn’t escalate the complaint.
  - jlund-molfese 5y ago
    Have you worked in customer service before? Usually, the options you've got as a customer service agent are pretty limited. When I was at Best Buy, we had people ask us to escalate complaints about anti-features (like the pin pad that tried to sign you up for email spam) all the time, and had no ability to take action on them.
    - laurent92 5y ago
      I’m not picking on his abilities, I’m just pointing out that Apple’s responsibility is engaged by having an ivory-tower structure. The worst thing that could happen to their designers is, customer feedback.
systemvoltage 5y ago
> To see Apple's reply, you have to click "Helpful Answers ⬇" and select "All Replies." There, you can see the response from "ManJor," an Apple Community Specialist. Hidden in this is another eggregious UX/UI pattern. Hiding things from the user in the name of minimalism. More often than not, when you click "Expand" it shows a tiny bit more information that would have taken the same space as the "Expand" button itself. For the love of the fucking god, please stop doing this shit.
- trainsplanes 5y ago
  Or it's some misguided attempt at increasing "user engagement." Same as those awful nagging newsletter signup popups that every site decided to add one day.
  - bigiain 5y ago
    ... and those "Try the new Safari" notification. Oh, wait...
JohnJamesRambo 5y ago
This reminds me of every Apple issue I’ve ever had. I try to Google it and the consensus from the Apple fans and managers in the threads is always that the people with the issues are wrong and Apple is right. No matter how crazy it is. If someone asks “How do I do X”, most responses will be “Well why do you want to do that? Just trust Apple to know what is best.” It’s very different than when I Google about problems on other platforms.
- bigiain 5y ago
  "You're holding it wrong" -- Steve Jobs, June 2010
- Grakel 5y ago
  You want to maximize the window? Just go Fullscreen! You want to see the dock? Just manually resize the window. It will remember the size you left it at! Except it doesn't, it resizes every window every time to some random two thirds of the screen, just in case I need to...? Why on earth would the green arrows button do anything except fill the desktop with the window?
  - recursive 5y ago
    I've used osx for maybe 15 minutes in my life, but I distinctly remember this question. So like... I know everyone else probably already knows, but is there actually a way to do it?
    - Grakel 5y ago
      I have been told multiple times, "there's no reason anyone would want to do that." Totally nuts.
    - dfabulich 5y ago
      Hold option (alt) and click the green button in the bar at the top of the window. (As you hover the button, a pop-up will appear, calling the option "Zoom," which means to "maximize.")
SMAAART 5y ago
Q.: How do I stop telemarketers from calling me about car extended warranty? A.: Have you tried buying a car extended warranty? P.S.: I don't have a car P.P.S.: Have you tried buying a car?

RobRivera 5y ago

they're not tonedef, theyre powerdrunk

zamalek 5y ago

> Have you clicked on try now? That is hilarious. Apple has become the very thing they criticized, or even worse. Microsoft had nagged me twice (one notification, one "try Edge" when switching to FF) about Edge.

kvark 5y ago
I find the "reboot" advice equally funny. As if this notification itself is a bug and shouldn't have been there to start with. What's next - try scanning your drive for a virus?
ericmay 5y ago
I agree they've been going downhill on these fronts, but... as someone who uses a Windows laptop for work and a Mac its not even close.
tsuujin 5y ago
How did you manage this? MS constantly nags me about edge. It’s in menus, it sends me periodic “reminders”, etc. When I gave up and just started using Edge to make it stop, they started nagging me about switching to Bing. They call it “recommended settings”.
- zamalek 5y ago
  In that case, I have no idea: I just don't get dumb shit from Windows. Maybe because I have the pro sku? They did make it much harder to switch in 11 with individual URI associations, but FF does all of them when you tell it to become the default.
gpt5 5y ago
Microsoft incorporate every possible anti pattern into pushing their products on Windows users. It's not even close.
- gogopuppygogo 5y ago
  Was anyone else surprised Microsoft didn’t call the latest Gen Xbox the “Xbox One 360 Series X” with how excellent their branding has been as of late?
  - recursive 5y ago
    I have the latest newest xbox, and it's so confusing, I couldn't actually tell you the name of it. I think it's pretty close to what you have there. Maybe without the "360"? But I distinctly recall that it seems to be a mishmash of other xbox names.
- adrr 5y ago
  My theory is they bought linked in for their dark pattern trade secrets.
  - judge2020 5y ago
    MS bought LinkedIn for the foothold and mindshare they held in work-focused social media.
jrockway 5y ago
Microsoft is pretty weird about all of these things. I get the "hey we could just import your bookmarks and you'd never have to see Chrome again" from time to time. I also remember some major Windows update when you couldn't see your desktop, and you got this super weird "ALL YOUR FILES ARE EXACTLY WHERE YOU LEFT THEM" slideshow. Also, "are you sure you want to keep using X to open .xyz files?" Yeah I'm sure, that's why I checked the checkbox "don't ask me again". And now you're asking me again. (I get why they do this... people accidentally click "never ask me again" but didn't like the choice they made, and there is no obvious way to make it let you pick again.) I wish they made Windows Pro+ where for an extra $20 it would turn off all "friendly" features. Controversial opinion: I just want my OS to provide some APIs and time slice between processes. Anything else can be done in userspace.
- avtar 5y ago
  Windows Pro is already expensive enough. Switching to a non-nag, no Candy Crush mode should just be an option.

LeifCarrotson 5y ago

To be fair, the "community specialist" is a base-level representative but is not capable of fixing the culture problem that led to the situation. They could: 1. Suggest they follow the prompt. 2. Try to have a random user run Terminal commands to edit plist entries. 3. Explain that's just the way it is. 4. Offer condolences and promise to escalate the complaint. None of these are great.

laurent92 5y ago
And yet, he didn’t escalate the complaint.
- jlund-molfese 5y ago
  Have you worked in customer service before? Usually, the options you've got as a customer service agent are pretty limited. When I was at Best Buy, we had people ask us to escalate complaints about anti-features (like the pin pad that tried to sign you up for email spam) all the time, and had no ability to take action on them.
  - laurent92 5y ago
    I’m not picking on his abilities, I’m just pointing out that Apple’s responsibility is engaged by having an ivory-tower structure. The worst thing that could happen to their designers is, customer feedback.

systemvoltage 5y ago

> To see Apple's reply, you have to click "Helpful Answers ⬇" and select "All Replies." There, you can see the response from "ManJor," an Apple Community Specialist. Hidden in this is another eggregious UX/UI pattern. Hiding things from the user in the name of minimalism. More often than not, when you click "Expand" it shows a tiny bit more information that would have taken the same space as the "Expand" button itself. For the love of the fucking god, please stop doing this shit.

trainsplanes 5y ago
Or it's some misguided attempt at increasing "user engagement." Same as those awful nagging newsletter signup popups that every site decided to add one day.
- bigiain 5y ago
  ... and those "Try the new Safari" notification. Oh, wait...

JohnJamesRambo 5y ago

This reminds me of every Apple issue I’ve ever had. I try to Google it and the consensus from the Apple fans and managers in the threads is always that the people with the issues are wrong and Apple is right. No matter how crazy it is. If someone asks “How do I do X”, most responses will be “Well why do you want to do that? Just trust Apple to know what is best.” It’s very different than when I Google about problems on other platforms.

bigiain 5y ago
"You're holding it wrong" -- Steve Jobs, June 2010
Grakel 5y ago
You want to maximize the window? Just go Fullscreen! You want to see the dock? Just manually resize the window. It will remember the size you left it at! Except it doesn't, it resizes every window every time to some random two thirds of the screen, just in case I need to...? Why on earth would the green arrows button do anything except fill the desktop with the window?
- recursive 5y ago
  I've used osx for maybe 15 minutes in my life, but I distinctly remember this question. So like... I know everyone else probably already knows, but is there actually a way to do it?
  - Grakel 5y ago
    I have been told multiple times, "there's no reason anyone would want to do that." Totally nuts.
  - dfabulich 5y ago
    Hold option (alt) and click the green button in the bar at the top of the window. (As you hover the button, a pop-up will appear, calling the option "Zoom," which means to "maximize.")

SMAAART 5y ago

Q.: How do I stop telemarketers from calling me about car extended warranty? A.: Have you tried buying a car extended warranty? P.S.: I don't have a car P.P.S.: Have you tried buying a car?