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"In a YouTube video, Toyota Chief Executive Akio Toyoda apologized for the incident and said he offered to meet the person but was unable to do so." Is it just

by gjkood 5y ago

"In a YouTube video, Toyota Chief Executive Akio Toyoda apologized for the incident and said he offered to meet the person but was unable to do so." Is it just me or does it feel refreshing to hear a CEO accepting some responsibility involving one of it's products regardless of what the investigation may finally reveal as the root cause. The buck does indeed stop at his desk.

redwall_hp 5y ago
It's very common with Japanese companies. You should see the statements Naoki Yoshida puts out for Final Fantasy XIV (and he's not even Square Enid's CEO). The player population exploded this summer, causing long login queues and various capacity issues, resulting in an open letter apologizing profusely for not being able to keep up with demand. > As producer, the responsibility for being unable to predict the current influx of new players falls to me. The days before an expansion’s launch are supposed to be ones of excitement, but instead they’ve brought many players grief, and for that I, personally, am extremely sorry. (Excerpted from a long and detailed message that explains the situation, including the semiconductor shortage.) https://na.finalfantasyxiv.com/lodestone/topics/detail/c2d7b35d55577879086b64cfde0acb6c23ccd07f https://na.finalfantasyxiv.com/lodestone/topics/detail/c2d7b... When was the last time you saw a company apologize for their service being too popular?
- harry8 5y ago
  >When was the last time you saw a company apologize for their service being too popular? January this year that I can recall. https://twitter.com/moxie/status/1350638559301013511 https://twitter.com/moxie/status/1350638559301013511
- thatguy0900 5y ago
  https://www.independent.co.uk/news/business/news/japanese-company-apologises-for-9-cent-price-increase-a6972566.html https://www.independent.co.uk/news/business/news/japanese-co... the cultural differences really are crazy. Here the company would act like it's a good thing

by gjkood 5y ago

redwall_hp 5y ago

It's very common with Japanese companies. You should see the statements Naoki Yoshida puts out for Final Fantasy XIV (and he's not even Square Enid's CEO). The player population exploded this summer, causing long login queues and various capacity issues, resulting in an open letter apologizing profusely for not being able to keep up with demand. > As producer, the responsibility for being unable to predict the current influx of new players falls to me. The days before an expansion’s launch are supposed to be ones of excitement, but instead they’ve brought many players grief, and for that I, personally, am extremely sorry. (Excerpted from a long and detailed message that explains the situation, including the semiconductor shortage.) https://na.finalfantasyxiv.com/lodestone/topics/detail/c2d7b35d55577879086b64cfde0acb6c23ccd07f https://na.finalfantasyxiv.com/lodestone/topics/detail/c2d7b... When was the last time you saw a company apologize for their service being too popular?

harry8 5y ago
>When was the last time you saw a company apologize for their service being too popular? January this year that I can recall. https://twitter.com/moxie/status/1350638559301013511 https://twitter.com/moxie/status/1350638559301013511
thatguy0900 5y ago
https://www.independent.co.uk/news/business/news/japanese-company-apologises-for-9-cent-price-increase-a6972566.html https://www.independent.co.uk/news/business/news/japanese-co... the cultural differences really are crazy. Here the company would act like it's a good thing