When you have a product that you understand deeply and are vested in developing, you have a warehouse of the stuff and you send it from your warehouse to the cu

When you have a product that you understand deeply and are vested in developing, you have a warehouse of the stuff and you send it from your warehouse to the customer. When some complaint happens, you understand the needs and you can use the feedback to improve the product. You dropship stuff that you don't have. You might be good at selling it, and you might think it's a neat little product, but you don't have the intimate knowledge that people have when they are properly invested. When things go wrong you can drop the line easily. I think of the whole project in Afghanistan and Iraq as dropshipping democracy.