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As someone who used to work in a reputation management firm, this is considered industry practice regarding public engagement. Chances are keywords of interest
by PradeetPatel 5y ago
As someone who used to work in a reputation management firm, this is considered industry practice regarding public engagement.
Chances are keywords of interest are monitored on common social media, after applying sentiment analysis, an analyst specialising in Public engagement is assigned to engage with the public in order to shape the narrative.
- krageon 5y agoFor what it's worth, this is as far as I've seen it exactly what happens within every company (and as you say, every hired third party).
- dang 5y agoIf you or anyone else think you see this happening on HN, please send links to hn@ycombinator.com, as the site guidelines ask. If we find actual evidence of it we'll crack down hard. What we don't allow is idle speculation about it in comments, because experience has shown that that's nearly always just fantasy. https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html