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They should also have to state how much the repair would cost if done at the factory where they can actually service the battery pack. Imagine if other cars we

They should also have to state how much the repair would cost if done at the factory where they can actually service the battery pack. Imagine if other cars were like that: "Sorry, we're not able to service engines so instead of replacing your timing belt for $400 you have to buy a new engine for $6000"

dev_tty01 5y ago
Yes, this is the correct analogy. TSLA is unable to do a reasonable repair so they should bear the extra cost
- cja 5y ago
  You saved one keypress on the e but added at least two on the capital letters
  - Fantosism 5y ago
    Tesla and TSLA both require six keystrokes.
    - addicted 5y ago
      If you’re trading then TSLA is far more natural.
  - kyle-rb 5y ago
    If you're using the shift key, then "Tesla" is 6 keypresses whereas "TSLA" is only 4.5 (.5 since you don't technically have to release shift, which you can take advantage of in certain cases [0]). [0] https://www.youtube.com/watch?v=kpk2tdsPh0A https://www.youtube.com/watch?v=kpk2tdsPh0A
  - ineedasername 5y ago
    You took 79 key presses to point that out. And here I am taking even more to respond. Clearly commenting is not based purely on a keypress-based economical model.
asdff 5y ago
Ahh the apple model. I'm not sure they even have a screwdriver in the back of an apple store any more.
- imtringued 5y ago
  Apple repair would send you a new car while they dismantle the old one for raw materials. They do this as soon as a fender is bent.
  - valesco 5y ago
    But only after denying their responsibility for a few years.
- toomanybeersies 5y ago
  I think most Apple products don't even have screws you could use one on these days
rini17 5y ago
How would quote from factory help? I'm pretty sure they would quote disassembly/reassembly work on the battery pack, to replace whole piece of plastic the nipple is part of.
- ineedasername 5y ago
  I'm talking about the fees charged to a someone returning a lease for any damage, which would be less than the cost of a new battery pack. When you return a lease you are obligated for any damage/repairs not caused by normal wear & tear or covered by warranty. Tesla shouldn't charge a lease return customer for such things unnecessarily by replacing a battery pack when a repair is possible. If I return a leased Honda and the exhaust system needs to be repaired with a new muffler, they charge me for the repair, not to replace the whole exhaust system. In this case, Tesla under-equips service centers so local battery repairs aren't possible. Shipping it back to the factory is necessary. So I can kind of understand if they charge the customer a $1200 freight fee + the cost of the repair itself, but that would still be > $10,000 less than the cost of an entire new battery pack. Although I think it would be much better if Tesla actually enabled their service centers to do repairs like this. They can get away with it right now since they're more of a luxury/prestige brand and have minimal competition in that EV segment, but if you buy a Cadillac you don't deal with this type of thing: As other manufacturers are catching up with offerings that compete on the lucury/prestige side of EV's as well as entry level cars. These are manufacturers with more experience in engineering their cars for decentralized service, with customers that expect that: Honda knows that their Civic customers won't buy a comparable EV if a little road debris will either cost them $10k out of pocket or raise their insurance by getting a $10k at-fault claim that raises their insurance costs. Tesla may have a hard time facing such competition without changing their model. Currently the extra price of an EV makes attracts customers where price is not as much of an issue. As manufacturers significantly larger than Tesla enter the marker with their economies of scale and lower prices, the target customer for an EV will change, as will their expectations.

dev_tty01 5y ago

Yes, this is the correct analogy. TSLA is unable to do a reasonable repair so they should bear the extra cost

cja 5y ago
You saved one keypress on the e but added at least two on the capital letters
- Fantosism 5y ago
  Tesla and TSLA both require six keystrokes.
  - addicted 5y ago
    If you’re trading then TSLA is far more natural.
- kyle-rb 5y ago
  If you're using the shift key, then "Tesla" is 6 keypresses whereas "TSLA" is only 4.5 (.5 since you don't technically have to release shift, which you can take advantage of in certain cases [0]). [0] https://www.youtube.com/watch?v=kpk2tdsPh0A https://www.youtube.com/watch?v=kpk2tdsPh0A
- ineedasername 5y ago
  You took 79 key presses to point that out. And here I am taking even more to respond. Clearly commenting is not based purely on a keypress-based economical model.

asdff 5y ago

Ahh the apple model. I'm not sure they even have a screwdriver in the back of an apple store any more.

imtringued 5y ago
Apple repair would send you a new car while they dismantle the old one for raw materials. They do this as soon as a fender is bent.
- valesco 5y ago
  But only after denying their responsibility for a few years.
toomanybeersies 5y ago
I think most Apple products don't even have screws you could use one on these days

rini17 5y ago

How would quote from factory help? I'm pretty sure they would quote disassembly/reassembly work on the battery pack, to replace whole piece of plastic the nipple is part of.

ineedasername 5y ago
I'm talking about the fees charged to a someone returning a lease for any damage, which would be less than the cost of a new battery pack. When you return a lease you are obligated for any damage/repairs not caused by normal wear & tear or covered by warranty. Tesla shouldn't charge a lease return customer for such things unnecessarily by replacing a battery pack when a repair is possible. If I return a leased Honda and the exhaust system needs to be repaired with a new muffler, they charge me for the repair, not to replace the whole exhaust system. In this case, Tesla under-equips service centers so local battery repairs aren't possible. Shipping it back to the factory is necessary. So I can kind of understand if they charge the customer a $1200 freight fee + the cost of the repair itself, but that would still be > $10,000 less than the cost of an entire new battery pack. Although I think it would be much better if Tesla actually enabled their service centers to do repairs like this. They can get away with it right now since they're more of a luxury/prestige brand and have minimal competition in that EV segment, but if you buy a Cadillac you don't deal with this type of thing: As other manufacturers are catching up with offerings that compete on the lucury/prestige side of EV's as well as entry level cars. These are manufacturers with more experience in engineering their cars for decentralized service, with customers that expect that: Honda knows that their Civic customers won't buy a comparable EV if a little road debris will either cost them $10k out of pocket or raise their insurance by getting a $10k at-fault claim that raises their insurance costs. Tesla may have a hard time facing such competition without changing their model. Currently the extra price of an EV makes attracts customers where price is not as much of an issue. As manufacturers significantly larger than Tesla enter the marker with their economies of scale and lower prices, the target customer for an EV will change, as will their expectations.