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Heap might be good but they are crazy expensive. We were quoted something like a quarter million dollars. Good luck getting that signed off, plus you still need
by Dyac 5y ago
Heap might be good but they are crazy expensive. We were quoted something like a quarter million dollars. Good luck getting that signed off, plus you still need quite technical analysts to run the thing.
I've found https://contentsquare.com/ https://contentsquare.com/ to be much better received by juniors and seniors alike, and it's a fraction of the cost of heap.
- lifeisstillgood 5y agoAh, so these do do web analytics on users - ok. That makes much more sense.
- jiaweihli 5y agoI don’t know the specifics of what you were quoted, but a quarter million dollars (guessing per year?) does strike me as high. Were you a later-stage startup by chance? The price point for pre-Series-C startups should be much, much lower.
- tomrod 5y agoThat's odd. Why would you charge more for a post-series C startup or enterprise versus a pre-series C?
- jiaweihli 5y agoThat’s generally how pricing works for SAAS products - most later stage customers have stricter or more customized needs. Think support SLAs, SSO, ACLs for their employees, etc.