Probably Notion should not have put them into this situation in the first place? Maybe they should have been more clear on the issue they’re having so nobody ha

Probably Notion should not have put them into this situation in the first place? Maybe they should have been more clear on the issue they’re having so nobody has to make a guess? Shortly explain the details of the issue they’re having and give some timelines? Like mature companies do? It would be good enough for me if I were their customer but oof, who am I to suggest.