> Whether your objective is to improve user engagement, or you simply want to help your users quickly find the most relevant information, you pay the high cost

> Whether your objective is to improve user engagement, or you simply want to help your users quickly find the most relevant information, you pay the high cost of keyword search every day in the form of missing and irrelevant search results. At the moment my biggest frustration is that both Google and DuckDuckGo keeps ignoring my keywords and keep jamming my results with all kinds of obviously irrelevant data. Google having a "verbatim" option that they ignore on top of already ignoring doublequotes after having butchered the plus operator adds insult to injury..! There's probably some UX research that indicates that in complex scenarios it is better to give the user the impression of control while silently doing tje right thing. Well, guess what: that depends on you doing the right thing, and the right thing is not to stuff my results with pages that doesn't contain the error messages I was looking for!