5 ms·
I've used touchscreen kiosks at Taco Bell and McDonald's and Subway. TBH, none of them are great experiences for simple orders. Order ahead is available from t
by jsight 5y ago
I've used touchscreen kiosks at Taco Bell and McDonald's and Subway. TBH, none of them are great experiences for simple orders.
Order ahead is available from the app, but I wouldn't be surprised if regular audio is actually faster in most cases.
- LanceH 5y agoAudio is probably faster per person. However, it is serial in nature. I walk up to 4 kiosks and want a combo #3 with a coke, and I get to skip the three families, each trying to talk their 4 year old into choosing fruit and milk over fries and a coke. Also, order verification is nice with a kiosk (for now). If I want something without pickles, I can see that right in front of me. It seems like every drive-thru and PoS that has a display which can provide order feedback has switched to displaying ads to buy some other product. I'm sure it's just a matter of time before the kiosks start to have modals which have to be cleared to continue with the order: Have you tried the hot apple pie? How are you enjoying the kiosk experience? Really, the people doing these things can never resist.
- kevmo314 5y agoThey could offer a phone number to call in to place your order so orders could be placed in parallel
- joezydeco 5y agoAudio is much faster. McDs is way behind with mobile order and pickup. I've done curbside orders where I sat in the slot and watched the entire DT empty out before someone came out with my food. If you want to see a group that has their technical shit together, check out Chik-Fil-A.